People Operations Analyst - 12-Month Fixed Term

PIMCO; Greater London; On-site; GBP 35,000 - 52,000; Full time

Job summary

PIMCO is seeking an early-career People Operations Analyst in London to provide employee‑centric HR services. You will handle inquiries, manage HR cases and coordinate onboarding, transfers and offboarding while using AI and digital tools to streamline processes.

Strong attention to detail and collaboration are essential for success in a fast‑paced environment. As part of People Operations, you will work with HR partners and subject matter experts to improve knowledge management, self‑service

Qualifications

• Bachelor's degree or equivalent experience in HR, business, information systems, analytics, operations, or psychology.
• Strong attention to detail and commitment to high-quality work.
• Curiosity about technology, AI, automation, and new ways of working.
• Clear written and verbal communication with diverse audiences.
• Structured problem-solving to break issues into actionable steps.

Responsibilities

• Respond to employee and manager inquiries with empathy and accuracy across HR policies and programs.
• Manage cases through the HR service management platform and document actions.
• Coordinate employee lifecycle activities: onboarding, transfers, changes, offboarding.
• Utilize AI and digital tools to support research, drafting, analysis and delivery with human review.

Skills

Attention to detail

Curiosity about technology

Communication skills

Structured problem solving

Collaboration

Adaptability in fast-paced environment

Empathy for employees and managers

Education

Bachelor's degree or equivalent experience

Tools

Workday

ServiceNow

Case management

Knowledge management

Reporting solutions

Generative AI tools

Job description

PIMCO is seeking an early-career People Operations Analyst in London to provide employee‑centric HR services. You will handle inquiries, manage HR cases and coordinate onboarding, transfers and offboarding while using AI and digital tools to streamline processes.

Strong attention to detail and collaboration are essential for success in a fast‑paced environment. As part of People Operations, you will work with HR partners and subject matter experts to improve knowledge management, self‑service