People Operations Adviser

Staffordshire County Council; Stafford; Hybrid; GBP 32,000 - 45,000; Full time

Job summary

Staffordshire County Council is seeking two People Operations Advisers (Generalist HR) to provide expert advice and support to managers on complex employee relations, change management and organisational development across the County Council. The roles are hybrid, with one permanent contract and one fixed-term (2 years), and flexible working options may be discussed.

You will work with a People Business Partner and a team of advisers to respond to changing demand and deliver an excellent service

Qualifications

• Experience working in HR within a large, complex organisation.
• Experience advising managers on complex employee relations issues.
• Experience delivering and supporting change management projects including TUPE, redundancy, workforce design and organisational development.

Responsibilities

• Adopting a triage approach to employment relations issues to resolve them at the earliest opportunity.
• Providing advice, support and challenge on a wide range of complex Employment Relations activity.
• Interpreting and assessing current and future case and employment law to identify changes to policy and procedures.
• Supporting all change management activity.
• Developing strong working relationships with stakeholders across the organisation.
• Collaborating with colleagues across people services to deliver excellent service to customers.

Skills

Employee relations

HR advisory to managers

Change management

TUPE knowledge

Education

CIPD qualification

Job description

Are you a HR/People Professional looking for an exciting role?

We are seeking to appoint two People Operations Advisers (Generalist HR) to support the business. You will provide advice and support to managers at all levels across the full range of County Council services on complex employee relations issues, change management, organisational development activity and advice and guidance.

You will work across all areas within the County Council with a flexible approach across the team to respond to changing demand.

We have an opportunity for 1x permanent contract and 1x fixed-term (2 years) contract. This is a hybrid working role and whilst both roles are advertised as full time, we are happy to talk about flexible working and part-time opportunities.

Main Responsibilities

You will work with a People Business Partner and team of People Operations Advisers and your key responsibilities will include:

• Adopting a triage approach to all employment relations issues to ensure they are resolved at the earliest opportunity.
• Providing advice, support and challenge on a wide range of complex Employment Relations activity.
• Interpreting and assessing current and future case and employment law, to identify and develop changes to policy and procedures.
• Supporting all change management activity.
• Developing strong and effective working relationships with stakeholders.
• Developing strong and effective working relationships with colleagues from across people services and the wider organisation to share knowledge and information to ensure the delivery of an excellent service to our customers.

The Ideal Candidate

The minimum criteria that will be used to shortlist for this role will be:

• Experience of working in HR within a large, complex organisation.
• Experience of advising managers at all levels on complex employee relations issues.
• Experience of successfully delivering and supporting change management projects including TUPE, redundancy, workforce design and organisational development.
• An ability to influence, negotiate and persuade on complex matters, confidential and sensitive issues
• CIPD qualification or equivalent qualification/experience.

This is a fabulous opportunity to build on your skills whilst playing your part in our drive to continuously improve our People Services offer.

Interviews will be held during the week starting 9 November 2026.

Please note: The minimum criteria in the ideal candidate section detailed above will be used if you are applying under one of our Interview Guarantee Schemes, detailed below.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.