HR Support Officer

West Sussex County Council; Chichester; Hybrid; GBP 27,000 - 28,000; Full time

Job summary

West Sussex County Council is seeking a pragmatic HR administrator to manage day-to-day HR support and administration in a hybrid role based at County Hall, Chichester. You will work in a team led by a Senior HR Business Partner, handling general HR enquiries and supporting a range of HR activities.

The role requires strong IT and Microsoft Office skills, excellent communication, and careful handling of confidential information to help deliver efficient HR services.

Qualifications

• Demonstrable administrative experience with accuracy and detail.
• Strong customer service and interpersonal skills for managers and colleagues.
• Clear written and verbal communication to convey guidance.
• Proficient in Microsoft Office to present data clearly.
• Ability to handle confidential data with discretion and integrity.
• Ability to plan and prioritise workload to meet deadlines.
• Willingness to identify new ways of working to support change.

Responsibilities

• Manage day-to-day HR support and administration.
• Work as part of a team led by a Senior HR Business Partner.
• Provide generalist HR enquiries support and administrative tasks.
• Contribute to organisational change initiatives and employee relations when required.

Skills

Administrative experience

Customer service

Effective communication

Microsoft Office proficiency

Attention to detail

Data handling

Organisational skills

Tools

Microsoft Office

Job description

The Opportunity

Salary: £27,274 to £27,709 per annum
Working pattern: Full time - 37 hours per week
Contract type: Permanent
Location: Based at County Hall - Chichester, with hybrid working options.

We are looking for a pragmatic and organised person who can successfully manage day to day HR support and administration. Previous experience in an administrative role is essential to succeed in this role. You will work as part of a team lead by a Senior HR Business Partner which includes HR Business Partners and Advisors. The team support with generalist HR enquiries as well as other HR activities which gives variety to the role and could include organisational change or employee relations.

You will have developed listening and IT skills to enable you to produce accurate notes during meetings. You will have good customer service and communication skills and the ability to use Microsoft Office to deliver your day to day role.

As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do. Upon joining us you will have access to a range of benefits including the following:

For a full list, please visit our Rewards and Benefits page.

About you

Some of the key skills, experience and knowledge required to be successful in the role include:

• Demonstratable experience in an administrative role with the ability to complete tasks accurately with strong attention to detail.


• Effective interpersonal and customer service skills to be able to provide basic advice and guidance to managers on general enquiries.


• Effective written and verbal communication skills to enable clear and concise communication with others.


• Proficient in using Microsoft Office to deliver data and information in a clear and meaningful way.


• Ability to manage data, both business and employee, in a confidential manner with discretion and sensitivity.


• Ability to plan and prioritise own workload to meet tight deadlines and objectives.


• Being able to identify new ways of working to support change and develop solutions.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

About us

West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day. The Human Resources and Organisational Change Directorate provides critical support functions to our services, relentlessly focusing on delivering better and cost-effective outcomes.

Our teams use their experience to enable and challenge the Council to deliver improved efficiency and effectiveness.

Further information

The reference number for this role is CRS01129.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.

Equity, inclusion, accessibility and diversity is very important to West Sussex County Council. We welcome and encourage applications from people of all cultures, ethnicities, identities, backgrounds and lived experiences, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.