People Knowledge & Enablement Specialist

RS UK & Ireland; Corby; Hybrid; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Pension/retirement

Life assurance

Medical plans

Job summary

RS UK & Ireland in Corby is hiring a People Knowledge & Enablement Specialist to own and improve our People knowledge content across HR processes. You’ll help colleagues find clear guidance and support.

Working with HR experts, you’ll govern content lifecycle, simplify information, and drive self-service and AI-enabled solutions to enhance the employee experience at a global scale.

Qualifications

• Experience in knowledge management, content management, governance in HR or People Services.
• Excellent writing and communication skills; translate complex information into clear content.
• Experience managing content through its full lifecycle: creation, review, publishing, archiving.
• Strong stakeholder management and cross-team collaboration.
• Highly organised with ability to manage multiple priorities while maintaining quality.
• Analytical and improvement-focused; use feedback and data to enhance processes.

Responsibilities

• Shape the employee experience by creating clear, accessible and engaging People content.
• Partner with HR experts to develop policies, guidance, processes and self-service resources.
• Own the quality and governance of People knowledge; ensure accuracy and compliance.
• Drive continuous improvement using feedback and insights to simplify information and improve UX.
• Champion knowledge sharing to create a more connected People function.

Skills

Knowledge management

Content governance

Stakeholder management

Writing and communication

Content lifecycle management

Analytical thinking

Project coordination

Job description

Location: This is a hybrid role, offering a combination of being able to work remotely and from our Corby office.

Contract Type:Permanent

The Opportunity

Are you passionate about creating great employee experiences through clear, accessible information? Join our People Service & Process Enablement team and play a key role in shaping how employees and managers access the guidance and support they need.

As our People Knowledge & Enablement Specialist, you'll own and continuously improve People knowledge content across a range of HR processes, ensuring information is accurate, engaging and easy to find. Working closely with stakeholders across the business, you'll help simplify complex information, drive content governance and support the development of innovative self-service and AI-enabled solutions.

This is an exciting opportunity to combine content management, continuous improvement and digital innovation to make a real impact on the colleague experience across a global organisation.

What You Will Be Doing

• Shape the employee experience by creating clear, accessible and engaging People content that helps colleagues find the support they need, when they need it.
• Partner with HR experts across the business to develop and enhance policies, guidance, processes and self-service resources.
• Own the quality and governance of People knowledge, ensuring content is accurate, compliant and consistently maintained.
• Drive continuous improvement by using feedback and insights to simplify information, improve user experiences and increase effectiveness.
• Champion knowledge sharing and best practice, helping to create a more connected, efficient and customer-focused People function.

What You’ll Bring

• Experience in knowledge management, content management, governance or a similar role within HR, People Services or a customer-focused environment.
• Exceptional writing and communication skills, with the ability to turn complex information into clear, engaging and user-friendly content.
• Experience managing content through its full lifecycle, including creation, review, approval, publishing and archiving.
• Strong stakeholder management skills, with the confidence to build relationships and collaborate across teams.
• Highly organised and detail-oriented, with experience managing multiple priorities while maintaining high standards of quality.
• Analytical and improvement-focused, using feedback, data and insights to enhance processes, content and user experience.

We Are RS

At RS, we are making amazing happen for a better world.

As a global product and service solutions provider, we help industrial customers operate more efficiently and sustainably. Operating in 33 markets, we support around one million customers worldwide with more than 875,000 stocked products, access to over five million additional products, and a range of service solutions designed to help businesses thrive.

What sets us apart is our people. More than 8,500 colleagues around the world bring technical expertise, digital innovation, and a customer first mindset to everything we do. Guided by our values – We are one team, We deliver brilliantly, We do the right thing, and We make every day better, we're creating an environment where our people can grow, contribute and make a meaningful impact.

Rewards

Our Reward Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company.

Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include:

• Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
• Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
• Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
• Spotlight – our global recognition programme provides a platform to highlight and recognise people role modelling our values

Ready to Make Amazing Happen?

Join over 8,500 colleagues and help us shape the future of our industry. Whoever you are, wherever you are — it all starts here.