People Hub Lead: Hybrid HR Coach & Service Lead

NICE – The National Institute for Health and Care Excellence; Manchester; Híbrido; GBP 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Flexible working options

Supportive team culture

Inclusive workplace

Descripción de la vacante

NICE is seeking a People Hub Team Lead in Manchester. The role leads a small team delivering generalist HR advice across the employee lifecycle, including sickness absence support, employment documentation and job evaluation.

It is hybrid, with attendance at the Manchester office and a data-driven approach to improving guidance and processes. You will use your CIPD Level 5 or equivalent experience to oversee operations, coach staff, and develop end-to-end HR processes within the People function,

Formación

• CIPD Level 5 or equivalent experience.
• Degree level education or equivalent demonstrable experience in a similar role.

Responsabilidades

• Lead, coach and develop a small team delivering the People service.
• Oversee Hub operations so queries are understood, owned and resolved, with handovers to specialist teams.
• Provide practical generalist HR advice to managers and colleagues across the employee lifecycle.
• Support managers with sickness absence and wellbeing, giving first-line advice and escalating complex or sensitive cases to People Relations.
• Oversee employment documentation, job evaluation and fixed-term contract monitoring.
• Use data, feedback and KPIs to improve service quality, guidance, processes and the manager and colleague experience.
• Work across the People function to join up services and improve ways of working through digital tools and automation.

Educación

CIPD Level 5 or equivalent

Degree level education or equivalent experience

Herramientas

HR systems

Digital tools

Descripción del empleo

NICE is seeking a People Hub Team Lead in Manchester. The role leads a small team delivering generalist HR advice across the employee lifecycle, including sickness absence support, employment documentation and job evaluation.

It is hybrid, with attendance at the Manchester office and a data-driven approach to improving guidance and processes. You will use your CIPD Level 5 or equivalent experience to oversee operations, coach staff, and develop end-to-end HR processes within the People function,