Senior HR Operations Lead (Admin & Onboarding) - Hybrid

Huntress - Leeds; Manchester; Hybrid; GBP 41,000 - 50,000; Full time

Job summary

Huntress - Leeds in Manchester City Centre offers a Senior HR Administration Advisor role within a hybrid working pattern (3 days in the office, 2 days from home). You will lead a team delivering end-to-end HR administration across the employee lifecycle, from onboarding through offboarding, while ensuring service levels and timely payroll support.

The role requires senior HR administration experience, strong leadership, and a proactive approach to process improvements.

Qualifications

• Proven experience in a senior HR Administration role within a large or complex organisation.
• Experience leading or supervising an HR administration team.
• Strong knowledge of HR processes and the full employee lifecycle.
• Excellent organisational skills with the ability to manage competing priorities and deadlines.
• Experience monitoring team performance, maintaining quality standards and working to SLAs.
• Proactive approach to identifying and implementing process improvements.
• Excellent communication and stakeholder management skills.
• Decisive, able to resolve complex queries and escalate when needed.

Responsibilities

• Leading, coaching and developing the HR Administration team, providing guidance and identifying training needs.
• Overseeing day-to-day HR administrative operations, ensuring processes are efficient, accurate and delivered within agreed SLAs.
• Monitoring workloads and allocating resources effectively to maintain service levels and meet deadlines.
• Taking ownership of key annual HR processes, ensuring accurate and timely delivery.
• Acting as the first point of escalation for complex HR administration queries.
• Supporting payroll processes and ensuring deadlines are consistently achieved.
• Reviewing processes, carrying out audits and implementing improvements to enhance operational efficiency.
• Building strong relationships with internal stakeholders and external providers.
• Supporting the development and implementation of HR policies and procedures.
• Deputising for the HR Admin Manager, providing operational leadership and making decisions when required.

Skills

Senior HR Administration

Team leadership

HR processes

Organisational skills

Job description

Huntress - Leeds in Manchester City Centre offers a Senior HR Administration Advisor role within a hybrid working pattern (3 days in the office, 2 days from home). You will lead a team delivering end-to-end HR administration across the employee lifecycle, from onboarding through offboarding, while ensuring service levels and timely payroll support.

The role requires senior HR administration experience, strong leadership, and a proactive approach to process improvements.