People-First Service Advisor: Elevate Auto Care

Perrys Motor Sales Ltd; Aylesbury; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Pension

Life assurance

30 days holiday

Company discounts on cars and after-s

Wellbeing support including flu Vaccin

Mental Wellness Champions

Help@Hand from Unum

digital GP

Perrys Extra Perks and recognition

Job summary

Perrys Motor Sales Ltd in the United Kingdom is recruiting a Service Advisor to be the first point of contact for customers in the aftersales journey, booking in services and advising on repairs to ensure safety and reliability.

You will work to deliver an exceptional customer experience, demonstrate Perrys People First values, and join a team with a family feel and a focus on work-life balance.

Qualifications

• Excellent communication with customers and colleagues.
• Ability to listen to customer needs and respond effectively.
• A customer-first attitude and willingness to assist.

Responsibilities

• Book in customers and arrange courtesy cars.
• Discuss service or repair details with customers.
• Advise on aftersales products that suit driving needs.
• Resolve customer queries and ensure a smooth experience.

Skills

Communication skills

Active listening

Customer service mindset

Education

Full UK Driving Licence

Job description

Perrys Motor Sales Ltd in the United Kingdom is recruiting a Service Advisor to be the first point of contact for customers in the aftersales journey, booking in services and advising on repairs to ensure safety and reliability.

You will work to deliver an exceptional customer experience, demonstrate Perrys People First values, and join a team with a family feel and a focus on work-life balance.