People-First Office Administrator

Chubb Fire & Security Group; Blackburn; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

25 days holiday

Company Pension (5% matched)

Free Onsite Parking

Liftshare Community

Cycle to Work Scheme

Employee Referral Scheme (£1000)

Life Assurance (4 x Basic Salary)

Central Benefits Platform discounts

Free Mortgage Advice

Bravo scheme

Online GP

Health & Wellbeing Resources

Job summary

Chubb Fire & Security Group in Blackburn (BB1 2PR) is hiring an Administrator to join our high performing team on a permanent, full-time basis. You will assist with day-to-day operations in the Fire or Security install/service departments, logging transactions and assisting engineers.

The ideal candidate has proven administrative or customer service experience, solid IT skills with Microsoft Word and Excel, and good communication.

Qualifications

• The ideal candidate will have experience in an administrative or customer service role.
• Strong IT skills and proficiency with Microsoft Word and Excel.
• Ability to work accurately and to deadlines.

Responsibilities

• Ensure all transactions are logged accurately and in a timely manner and highlight any outstanding requirements.
• Input engineer timesheet information weekly in line with timescales.
• Ordering of uniforms and PPE for Engineers, in line with relevant procedures.
• Assist with the production of engineer maintenance lists, cancelled jobs, logs and report on progress as necessary.
• Monitor unbilled work orders to meet SLA.
• To follow supply-chain processes and help ensure equipment is ordered, delivered and logged as appropriate, and highlight any outstanding requirements.
• To take calls from Engineers, Customers and Colleagues and to assist in the resolution of any issues or concerns.
• To maintain customer job files, ensuring that all necessary information is accurately recorded.

Skills

Administrative experience

Customer service

IT proficiency

Team player

Attention to detail

Tools

Microsoft Word

Microsoft Excel

MS Office

Job description

Chubb Fire & Security Group in Blackburn (BB1 2PR) is hiring an Administrator to join our high performing team on a permanent, full-time basis. You will assist with day-to-day operations in the Fire or Security install/service departments, logging transactions and assisting engineers.

The ideal candidate has proven administrative or customer service experience, solid IT skills with Microsoft Word and Excel, and good communication.