People-First Administrator — Office & Coordination

Chubb Fire & Security; Blackburn; On-site; GBP 25,000 - 27,000; Full time

Benefits offered by this job

25 days holiday

Pension 5% matched

Free onsite parking

Liftshare app

Cycle to work

Referral scheme

Life Assurance

Benefits platform

Mortgage advice

Bravo scheme

Online GP

Health & wellbeing

Job summary

Chubb Fire & Security in Blackburn (BB1 2PR) is hiring an Administrator to join our office-based team on a permanent, full-time basis. You will support day-to-day operations in the Fire or Security Service departments, handle admin tasks, timesheets, and customer inquiries.

We offer a genuine people-first culture with 25 days holiday, pension, free onsite parking, cycle to work and other benefits. The role requires solid IT skills and a customer-focused approach, with opportunities to grow

Qualifications

• Previous experience in an administrative or customer service role.
• Proficient in MS Office (Word, Excel).
• Good communication, both written and verbal.

Responsibilities

• Log transactions accurately and highlight outstanding requirements.
• Input engineer timesheet information weekly.
• Order uniforms and PPE for Engineers per procedures.
• Assist with maintenance lists, logs, and progress reports.
• Monitor unbilled work orders to meet SLA.
• Follow supply-chain processes and ensure equipment is ordered and logged.
• Answer calls from Engineers, Customers and Colleagues and resolve issues.
• Maintain customer job files with complete information.

Skills

Administrative experience

Customer service

MS Office

Communication skills

Job description

Chubb Fire & Security in Blackburn (BB1 2PR) is hiring an Administrator to join our office-based team on a permanent, full-time basis. You will support day-to-day operations in the Fire or Security Service departments, handle admin tasks, timesheets, and customer inquiries.

We offer a genuine people-first culture with 25 days holiday, pension, free onsite parking, cycle to work and other benefits. The role requires solid IT skills and a customer-focused approach, with opportunities to grow