People & Culture Coordinator

Mandarin Oriental; London; On-site; GBP 28,000 - 38,000; Full time

Job summary

Join a prestigious hotel group as a People & Culture Coordinator in London. This key role involves supporting the HR team with recruitment and employee management while fostering a positive and engaging workplace. Ideal candidates will thrive in a vibrant environment, passionate about hospitality and employee development.

Benefits

Learning & Development programs

MOstay benefits

Health & Wellbeing programs

Retirement Plans

Discounts with retailers

50% discount on F&B & Spa

Increased holiday entitlement with service

Free meals on duty

Wellness programs

Employee Assistance Programme

Qualifications

• Passion for people and hospitality.
• Ability to multi-task and communicate effectively.
• Looking to grow a career in HR.

Responsibilities

• Supporting the People & Culture team with CV screening and job adverts.
• Booking and conducting interviews to provide excellent recruitment experiences.
• Managing the full employee lifecycle administration.

Skills

Organisational skills

Communication

Multi-tasking

Education

Experience in HR

Previous experience within hospitality

Job description

People & Culture Coordinator, People & Culture

39 hours, 5 days per week

We’re looking for an People & Culture Coordinator to join our People & Culture team.

Are you a master of craft?Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Hyde Park is London’s most iconic address. It’s another world; a world of oriental luxury and the most attentive service. A world that’s all about our guests.

As a People & Culture Coordinator at Mandarin Oriental Hyde Park, London, we expect from you:

• The People & Culture Coordinator is responsible for, but not limited to supporting the People & Culture team with CV screening and distribution and ensuring job adverts are maintained.
• This role will liaise with candidates, booking and conducting interviews and ensuring our candidates receive an excellent recruitment experience.
• The People & Culture Coordinator will support the wider People & Culture team with pro-active recruitment efforts.
• You will undertake administration relating to the full employee life cycle, including but not limited to preparing offer letters, contracts and new starter paperwork, completing references and right to work checks.
• Support the successful on boarding and off boarding of colleagues across the hotel.
• Respond and handle colleague queries.
• Providing support to People & Culture team on projects and ad-hoc office tasks.
• Support the organisation and implementation of hotel wide engagement initiatives.
  
  

As a People & Culture Coordinator you will be working Monday to Friday, 39 hours a week. Your working hours will mainly be 9am to 5:30pm however your are expected to assist with colleague engagement and onboarding activities which might take place outside of these days and hours.

To be a successful People & Culture Coordinator candidate, you will be looking to grow your career in HR, have a passion for people and hospitality and be highly organised.

Previous experience within hospitality and HR is advantageous, the ability to multi task and excellent written and verbal communication is required.

Our Commitment To You

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals
• 50% F&B & Spa discount on property
• Special MO discounted rate at Anytime Fitness gyms across the world (£30 per month or £300 per annum)
• Complimentary Westfield Healthcare cash plan, children added at no extra cost
• Colleague Experience Stay in-house with breakfast included upon completed probation
• Friends & Family hotel rate and Spa discount
• 1 paid Charity Day per year to dedicate to a charity of your choice
• Season ticket loan & cycle to work scheme
• £750 recruitment referral bonus
• Free meals on duty & uniform dry-cleaning services
• Increased holiday entitlement with Length of Service, up to 33 days off
• Subsidized podiatry sessions with our incredible Bastien pedicurists
• Free Life Assurance benefits whilst in service
• Access to Hospitality Action’s Employee Assistance Programme
• Employee Recognition Programmes
• Social, wellbeing, charity, and sporting events throughout the year
  
  

SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON.

Mandarin Oriental Hyde Park, London is a proudly certified Global Sustainable Tourism Council (GSTC) hotel. Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set out by the GSTC.

We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.

DIVERSITY & INCLUSION.

We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.

All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.

ELIGIBILITY TO WORK IN THE UK.

Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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