People Coordinator - HQ, Kent

Ward Security; Chatham; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Employee Assistance Programme

Training & Career Development

Cycle to Work Scheme

Pension

Life Assurance

Wellbeing Support

Annual Star Awards

Job summary

Ward Security is seeking a People Coordinator to join our busy People Team at our Ward Security HQ in Chatham Dockyard. You’ll provide a professional, responsive service to employees and managers, handling administration and people-related tasks.

You’ll gain hands-on exposure to People activities, supporting onboarding, employee changes and ER processes while building strong relationships across the business. The role offers clear development in a People-focused career.

Qualifications

• Previous administration experience within People, HR, recruitment or business support.
• Excellent organisational skills and ability to manage multiple priorities.
• Strong written and verbal communication skills.
• Professional, approachable and customer-focused manner.
• Ability to manage confidential and sensitive information with discretion.

Responsibilities

• Manage the People inbox, ensuring enquiries are acknowledged and responses provided or escalated within set timescales.
• Provide day-to-day administrative support across the People Team (correspondence, documentation, records, coordination).
• Coordinate meetings, diaries, meeting packs, notes and supporting documentation.
• Produce reports, presentations and management information; ensure People data is accurate and maintained.
• Support onboarding, employee changes and leaver administration.
• Build positive working relationships with colleagues, managers and the wider People Team.

Skills

Organisational skills

Communication skills

Discretion / Confidentiality

Customer-focused

Teamwork / Collaboration

Education

CIPD Level 3

Tools

Microsoft Office Suite

Dayforce

Job description

Are you an organised, people-focused administrator looking to take the next step in your career?

We’re looking for a People Coordinator to join our busy and supportive People Team at our Ward Security HQ. This is an exciting opportunity for someone with previous administration, HR, recruitment or business support experience who wants to develop their knowledge and build a long-term career within the People profession.

This is much more than an administrative role. You’ll gain hands-on exposure to a wide range of People activities, working alongside experienced People professionals and supporting colleagues and managers across the business.

Location: Chatham Dockyard, Kent
Working Pattern: Monday to Friday
Hours: 37.5 hours per week
Salary: £27,000 per annum

Our Benefits

From day one, you’ll have access to a range of benefits designed to support your wellbeing, recognise your contribution and make your experience with Ward even more rewarding.

• Employee Assistance Programme – 24/7 confidential support and expert advice for personal, professional and wellbeing matters.
• ReWard Benefits Platform – Access discounts and offers from hundreds of retailers, cinemas, gyms and more, alongside recognition and wellbeing support.
• SIA Licence Savings Scheme – A savings scheme designed to make your SIA licence journey more accessible and affordable.
• Life Assurance – Financial reassurance and support for your loved ones should the unexpected happen.
• Training & Career Development – Access to apprenticeships, eLearning and in house skills-based training.
• Employee Referral Scheme – Recommend someone you know for a role at Ward and benefit from our employee referral reward when they successfully join and meet the scheme criteria.
• Cycle to Work Scheme – Helping you save on the cost of a new bike and equipment through salary sacrifice.
• Pension – A workplace pension to help you plan for your future.
• Wellbeing Support – Access to our Mental Health Team, wellbeing platform and Employee Assistance Programme.
• Annual Star Awards – Recognition for the outstanding contribution and commitment of our people.

What will you be doing?

As a People Coordinator, you’ll play an important role in keeping the People function running smoothly and providing a professional and responsive service to employees, managers and external stakeholders.

Your responsibilities will include:

• Managing the People inbox, ensuring enquiries are acknowledged, prioritised and responded to or escalated within agreed timescales.
• Providing day-to-day administrative support across the People Team, including correspondence, documentation, records and general coordination.
• Coordinating meetings, diaries, meeting packs, notes and supporting documentation.
• Producing reports, presentations and management information, ensuring People data is accurate and well maintained.
• Supporting onboarding, employee changes and leaver administration.
• Building positive working relationships with colleagues, managers and members of the wider People Team.

You’ll have the opportunity to develop valuable experience supporting a variety of Employee Relations activities, including:

• Disciplinary, grievance, capability, probation and absence processes.
• Consultation and organisational change activity.
• Preparing letters, case documentation, trackers and supporting materials.
• Coordinating hearings, meetings and consultations.
• Supporting redundancy and TUPE administration.
• Assisting with external legal processes through accurate administration and document preparation.

What are we looking for?

You’ll need:

• Previous administration experience, ideally within People, HR, recruitment or a business support environment.
• Excellent organisational skills and the ability to manage multiple priorities.
• Strong written and verbal communication skills.
• A professional, approachable and customer-focused manner.
• Confidence using Microsoft Office, including Outlook, Word, Excel, PowerPoint and Teams.
• The ability to manage confidential and sensitive information with professionalism and discretion.
• A proactive and collaborative approach.
• A genuine willingness to learn and develop a career within the People profession.

It would be great if you also have:

• Previous experience within a People or HR environment.
• An awareness of Employee Relations processes, employment legislation, TUPE or Employee Liability Information.
• Experience using Dayforce or another HR information system.
• An interest in People technology, reporting, automation or AI.
• A CIPD Level 3 qualification, or a willingness to work towards one.

Why join us?

If you’re looking for a role where you can learn, develop and make a genuine contribution, this could be the opportunity for you.

You’ll be joining a People Team where your ideas are welcomed, your development is supported and you’ll have the opportunity to build experience across a broad range of People activities.

Ready to start building your People career? We’d love to hear from you.