People Administrator

nuffieldhealth; Epsom; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Gym membership

25 days annual holiday

Lifestyle and financial wellbeing bene

Job summary

Nuffield Health is seeking a People Administrator to join our People Services team at the Epsom Support Centre. This hybrid, permanent role will manage a varied caseload of enquiries and support the employee lifecycle from onboarding to offboarding, delivering accurate, customer‑focused service.

You will maintain HR and payroll records, adhere to GDPR, and contribute to projects that improve HR service delivery. 37.5 hours per week with a competitive salary and benefits.

Qualifications

• Previous experience in an administration role, ideally within HR, payroll or a shared services environment.
• Strong desire to deliver outstanding customer service.
• Excellent organisational skills with the ability to manage priorities.
• Attention to detail and accuracy.
• Confident with Microsoft Office and HR systems.
• Good written and verbal communication.

Responsibilities

• Manage workload and caseload, prioritising tasks to meet service level agreements.
• Build relationships with colleagues, managers and stakeholders to deliver excellent service.
• Maintain accurate employee records across HR, payroll and case management systems.
• Adhere to GDPR, handling sensitive information with confidentiality.
• Ensure data capture and system updates maintain data integrity and reporting accuracy.

Skills

Customer service

Attention to detail

Organisational skills

MS Office

HR systems

Education

Experience in HR administration

Tools

HR case management systems

Job description

People Administrator - HR General Administration and Processing Team

Epsom Support Centre | Hybrid Working | Permanent | Full Time

Competitive Salary, depending on experience

37.5 hours per week

Nuffield Health is the charity that's building a healthier nation, one day at a time. As Britain's largest not-for-profit healthcare organisation, we support people through our award-winning hospitals, fitness and wellbeing centres, and flagship community programmes. Join us as a People Administrator in our People Services team and play your part in helping us build a healthier nation.

The opportunity

As a People Administrator, you'll be part of a busy and collaborative People Services team, managing a varied caseload of enquiries and requests from colleagues and managers across the business. As a key member of our service team, you'll investigate, respond to and resolve cases relating to all stages of the employee lifecycle, from supporting new starters as they join us to assisting colleagues as they leave, and everything in between. You'll provide efficient, accurate and customer-focused support, ensuring every interaction delivers a positive experience while meeting high standards of accuracy, confidentiality and compliance. Alongside your case management responsibilities, you'll also contribute to a range of administrative activities, team initiatives and People projects that support the effective delivery of our HR services.

As our People Administrator you will:

• Manage your own workload and caseload, prioritising tasks effectively to ensure responses and resolutions are in line with service level agreements.


• Build strong relationships with colleagues, managers and stakeholders, delivering excellent customer service at every interaction.


• Maintain accurate employee records across HR, payroll and case management systems.


• Adhere to GDPR requirements, handling sensitive information with professionalism and confidentiality.


• Ensure accurate data capture and system updates to maintain data integrity and reporting accuracy.

T o succeed as a People (HR) Administrator, you will need:

• Previous experience in an administration role, ideally within HR, payroll or a shared services environment.


• A passion for delivering outstanding customer service.


• Strong attention to detail and a commitment to accuracy.


• Excellent organisational skills with the ability to manage competing priorities in a fast-paced environment.


• Confidence using Microsoft Office applications and experience of HR and case management systems.


• Strong written and verbal communication skills.


• A proactive, flexible and solutions-focused approach.


• The ability to remain calm and effective under pressure.

The Benefits:

In return, we offer a working environment that will help you grow your skills and experience and get the best out of life. Other benefits include 25 days' annual holiday (increasing with service), gym membership and a range of lifestyle and financial wellbeing benefits.

Be your best and join us in building a healthier nation.

Join Us and Shape Your Future