Pensions Technical Manager

Exchange Street Claims & Financial Services; Newcastle upon Tyne; Hybrid; GBP 72,000 - 88,000; Full time

Benefits offered by this job

25 days holiday

Pension

Life assurance

24/7 GP access

Medicash

Enhanced family leave

Free on-site parking

Job summary

Exchange Street Claims & Financial Services in the UK is seeking a senior technical pensions expert. You'll interpret new rules, assess regulatory changes and explain their operational meaning across the business.

Based in Newcastle with three days in the office, the role shifts to two days every other week onsite, with remaining time spent remotely. You’ll act as escalation point for complex pension issues and shape processes with Compliance, Operations, Transfers and IT.

Qualifications

• Understand pension legislation and regulatory changes.
• Think about implications for operations and risk.
• Ability to translate rules into practical processes.

Responsibilities

• Interpret new pension rules and legislation.
• Understand the operational impact and shape processes.
• Collaborate with Compliance, Operations, Transfers and IT.
• Act as escalation point for complex pension issues.
• Guide colleagues on technical matters.
• Help ensure pension rules are applied consistently.

Skills

Pensions expertise

Technical depth

Regulatory interpretation

Stakeholder communication

Job description

Are you the person everyone turns to when pensions get complicated?

When new rules land, legislation changes or something technically awkward crops up, are you the one people ask:

"What does this actually mean?" If so, this is the kind of role where that knowledge carries real weight.

You'll work closely with the Head of Pensions within a growing national financial services business, becoming a senior technical point of reference across the wider operation.

The team is already established and expected to grow further, so there's genuine scope to build your influence and become a key technical figure in the business.

PACKAGE

Salary is up to £80,000, alongside a strong benefits package including:

• 25 days' holiday rising to 28


• Pension


• Life assurance


• 24/7 GP access


• Medicash


• Enhanced family leave


• Free on-site parking

THE JOB

This isn't a traditional people-management job.

It's much more of a player-coach / senior technical expert position. You'll spend your time understanding pension legislation, regulatory change and technical developments, then working out what they actually mean operationally.

That could include:

• interpreting new pension rules and legislation


• understanding the operational impact


• helping shape processes, procedures and systems


• working with Compliance, Operations, Transfers and IT


• acting as the escalation point for complex pension issues


• guiding colleagues on technical matters


• helping ensure pension rules are applied correctly and consistently

You won't just know the rules.

You'll help decide how the business responds to them.

HERE'S WHAT YOU'LL NEED

Your job title matters less than your technical depth.

You could be working for a pension provider, platform, SIPP/SSAS operator, pension consultancy or occupational pensions business.

You may currently be a Pensions Technical Specialist, Technical Consultant, Senior Pensions Administrator, Pensions Consultant, Technical Manager or Pensions Specialist.

What matters is that when pension rules change, you're already thinking about what they mean, where the risks are and what needs to happen next.

For the first three months you'll need to be in the Newcastle office around three days per week. After that, it reduces to roughly two days every other week, with the rest of your time working remotely.

PROCESS

The first stage is a 20-question technical discussion over Teams. They want to know whether you genuinely understand pensions.

And if you do, this is a chance to become one of the most technically influential people in the business.