Pensions Technical Specialist

True Potential LLP; Newcastle upon Tyne; Remote; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Fully remote role

Occasional travel to Newcastle

Join leading wealth management/fintech

Exposure to complex pension matters

Impactful process improvements

Job summary

True Potential LLP is seeking a highly experienced Pensions Technical Specialist to join our growing pensions team. This remote role, with occasional travel to Newcastle, offers the chance to work on complex DC pensions, SIPPs and SSASs and to drive technical excellence across our operations.

You will act as the technical expert for complex pension queries, interpret regulatory changes, support IDRP and complaints, and deliver training across the business while pushing for process improvements

Qualifications

• Extensive experience within pension administration and technical pensions.
• Strong knowledge of UK pension legislation and regulation.
• Experience with Personal Pensions, SIPPs and SSASs.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.
• Experience interpreting regulatory change and implementing improvements.
• Relevant financial services qualifications (R04, FPC, ACII or CF9) desirable.

Responsibilities

• Act as the technical expert for complex pension and platform queries.
• Provide guidance on DC pensions, SIPPs and SSASs and pension taxation.
• Analyse and interpret pension legislation and regulatory changes.
• Support complaint handling, IDRP cases and technical escalations.
• Drive process improvements and operational efficiencies.
• Deliver technical training and knowledge sharing across the business.
• Contribute to pension and platform change projects.

Skills

Pensions expertise

Regulatory interpretation

Analytical skills

Stakeholder management

Education

Financial services qualifications (R04, FPC, ACII, CF9)

Job description

Remote, UK | Occasional Travel to Newcastle upon Tyne

At True Potential, we're looking for a highly experienced Pensions Technical Specialist to join our growing pensions team.

This is an exciting opportunity for a pension professional with deep technical expertise across DC pensions, SIPPs, SSASs and pension legislation to play a key role in supporting our operations, driving technical excellence and delivering outstanding customer outcomes.

What You'll Be Doing

Act as the technical expert for complex pension and platform queries.

Provide guidance on:

• Defined Contribution (DC) pensions
• SIPPs and SSASs
• Pension taxation
• Pension disputes and technical casework

Analyse and interpret pension legislation and regulatory changes.

Support complaint handling, IDRP cases and technical escalations.

Drive process improvements and operational efficiencies.

Deliver technical training and knowledge sharing across the business.

Contribute to pension and platform change projects.

What We're Looking For

We're particularly interested in speaking with candidates who have:

• Extensive experience within pension administration and technical pensions.
• Strong knowledge of UK pension legislation and regulation.
• Experience working with Personal Pensions, SIPPs and SSASs.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management capability.
• Experience interpreting regulatory change and implementing operational improvements.
• Relevant Financial Services qualifications (R04, FPC, ACII, CF9 or equivalent) are highly desirable.

Why Join True Potential?

• Fully remote role with occasional travel to Newcastle.
• Opportunity to work with one of the UK's leading wealth management and fintech businesses.
• Exposure to complex technical pension matters.
• Opportunity to influence business-wide pension expertise and process improvement.

If you're passionate about pensions, enjoy solving complex technical challenges, and want to make a real impact within a growing business, we'd love to hear from you.