Pensions Digital Experience Leader — Remote Delivery & Impact

Capita; Gran Bretaña; A distancia; GBP 80.000 - 120.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

23 days holiday

Company matched pension

Voluntary benefits

Paid volunteering day

Employee Network Groups

Descripción de la vacante

Capita Pension Solutions is seeking a Digital Experience & Consulting Lead to join our team and manage a capable group responsible for delivering and continuously improving digital services across member and employer journeys within the pensions sector.

The role sits in a client-facing capacity, requiring delivery experience, strong digital UX knowledge, and leadership across implementation and design teams.

Responsabilidades

• Lead and develop teams across Digital Implementation, Customer Experience and Design.
• Own governance, delivery standards and portfolio performance.
• Champion user-centred design and research-led decision making.
• Deliver digital consulting services and oversee implementation from mobilisation through to benefit realisation.

Descripción del empleo

Capita Pension Solutions is seeking a Digital Experience & Consulting Lead to join our team and manage a capable group responsible for delivering and continuously improving digital services across member and employer journeys within the pensions sector.

The role sits in a client-facing capacity, requiring delivery experience, strong digital UX knowledge, and leadership across implementation and design teams.