Pensions Administrator

Royal Mail; Sheffield; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Quarterly bonus

25 days annual leave

CDC pension scheme

Benefits portal access

Wellbeing support

Job summary

Royal Mail is seeking a Pensions Administrator in Sheffield. The role focuses on preparing, validating and reconciling pension member and payroll data, with an emphasis on accuracy and compliance.

The job involves supporting automation efforts and Power Query solutions, and working closely with the Pensions Data Management team. Applicants should show strong data skills, proficiency in Excel and Word, and the ability to communicate clearly with multiple stakeholders.

Qualifications

• Strong numeracy and data analysis skills with high attention to detail.
• Proficiency in Excel; ability to validate, reconcile and audit data.
• Clear, professional communication to diverse stakeholders.
• Experience with pensions, payroll or regulated data processing is desirable.

Responsibilities

• Prepare, validate and reconcile pension member/payroll data from interfaces.
• Investigate data discrepancies, resolve issues promptly and accurately.
• Analyse data with Excel and approved tools; maintain audit trails.
• Support automation and Power Query solutions and continuous improvement.
• Deliver annual pension activities; ensure plan rules and data protection compliance.
• Collaborate across the team and share knowledge with stakeholders.

Skills

Attention to detail

Numeracy

Data analysis

Excel

Power Query

Clear communicator

Education

None

Tools

Microsoft Excel

Word

Power Query

Job description

Job reference 342598

Pensions Administrator

Location: Royal Mail, Pond Street, Sheffield, S98 6HR – we expect at least four days' office attendance per week

Starting salary £25,758

Plus:

• £300 per quarter bonus potential
• 25 days annual leave, plus bank holidays days, rising with service
• Access to the UK’s only CDC scheme with industry-leading Royal Mail contributions of over 12%, flexible options to boost your savings, and a guaranteed retirement lump sum

*Eligible for enrolment in NEST pension plan after 3 months service and CDC pension scheme after 12 months service

At Royal Mail, our people are at the heart of everything we do. Due to an internal promotion, we have an exciting opportunity for someone who enjoys working with data and solving problems.

Our pension schemes support thousands of current and former employees, and we're looking for an experienced Administrator to join our Pensions Data Management team. You'll develop specialist knowledge in pension data management while supporting automation, service improvements and continuous improvement.

About the role

• Prepare, validate and reconcile pension member and payroll data received through pension interfaces and other sources.
• Investigate data discrepancies, resolve exceptions and ensure issues are corrected accurately and promptly.
• Use Excel and other approved tools to analyse data, perform checks and maintain accurate audit trails.
• Support automation and continuous improvement initiatives, including the use and development of Power Query solutions.
• Deliver annual pension activities and maintain compliance with Plan rules, controls and data protection requirements.
• Work collaboratively across the team, sharing knowledge, communicating effectively with stakeholders and continually developing your technical expertise.

About You

• Strong attention to detail with excellent numeracy skills and a passion for working with data.
• Analytical and solutions-focused, with the ability to investigate issues and reach sound conclusions.
• Proficient in Microsoft Excel and Word, including data analysis, validation and reconciliation techniques.
• Clear and professional communicator, able to explain data issues and actions to a range of audiences.
• Organised, able to prioritise workloads, meet deadlines and work collaboratively within a team.
• Experience in pensions, payroll, data administration or another regulated processing environment is desirable but not essential.

Benefits

• Family friendly support – enhanced maternity pay, paternity leave, adoption leave and shared parental leave
• Supportive and generous company sick pay
• Benefits Account – You will have access to your personal benefits account on our ‘My Bundle+’ platform. There are more than 800 retail offers to help you save on things like groceries, days out, holidays and your household bills as well as employer provided and voluntary benefits to suit your lifestyle.
• Your Wellbeing – you and your family have 24/7 access to services and tools to help you get the most out of life. From your physical and mental health to financial and social support and advice. It’s free, and it’s for everyone.

Royal Mail Group is committed to inclusion and representing the diverse communities we serve. We welcome applications from all individuals. As a proud Gold signatory to the Armed Forces Covenant, we especially encourage applications from the Armed Forces community, including cadet instructors and spouses/partners.

We are committed to ensuring an inclusive recruitment process. If you require any adjustments to support you during the hiring process, please discuss these with your recruiter when contacted.

Closing Date: 13th Sepember. Please note, this advert may close early if the appropriate number of applications has been reached.

Pensions Administrator • Sheffield, United Kingdom