Pensions Administration Specialist (Hybrid)

Xafinity Consulting Ltd; Belfast City District; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Discretionary bonus

25 days holiday

Pension matching

Healthcare plans

Life assurance

Retailer discounts

Flexible benefits

Employee assistance

Digital GP service

Volunteer days

Referral bonuses

Job summary

XPS Group, a leading UK pensions and insurance consultancy, is hiring a Pensions Administrator in Belfast. The role is hybrid with two days in the office weekly, and more during settling-in.

You’ll handle pension admin tasks, maintain databases, respond to DWP/HMRC queries, perform benefit calculations, and draft customer communications. Ideal candidates will have some office experience in financial services or pensions, strong numerical skills, and proficiency with MS Word/Excel/Outlook.

Qualifications

• Educated to A-Level, Degree, or equivalent standard.
• GCSEs in Maths and English (minimum grade B or equivalent).
• Willingness to study for a relevant pensions qualification (e.g. CPC, DPC, RPC, APMI).
• Demonstrates a commitment to a career in pensions administration and continuous improvement.

Responsibilities

• Handle key pension administration tasks including new entrants, leavers, retirements, transfers, and deaths.
• Maintain and update pension databases and systems accurately.
• Respond to internal and external queries, including those from DWP and HMRC.
• Perform both automated and manual pension benefit calculations.
• Draft and issue customer correspondence using the EDM system.
• Support non-financial updates and assist with checking work as experience grows.
• Collaborate with internal teams and external partners to deliver a comprehensive client service.
• Accurately log time and meet utilisation targets using the Virtual Office system.

Skills

Numerical aptitude

MS Word

MS Excel

MS Outlook

Organisational skills

Communication skills

Team player

Attention to detail

Education

A-Level or degree

GCSE Maths & English

Willingness to study pensions qualification

Tools

EDM system

Virtual Office

Job description

XPS Group, a leading UK pensions and insurance consultancy, is hiring a Pensions Administrator in Belfast. The role is hybrid with two days in the office weekly, and more during settling-in.

You’ll handle pension admin tasks, maintain databases, respond to DWP/HMRC queries, perform benefit calculations, and draft customer communications. Ideal candidates will have some office experience in financial services or pensions, strong numerical skills, and proficiency with MS Word/Excel/Outlook.