Pensions Administration Specialist

Hollybank Trustees Ltd; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Hollybank Trustees Ltd is seeking a diligent administrator to support pension casework, ensuring accuracy and timely processing. The role involves membership administration, responding to member inquiries, and payroll-related retirements.

Successful candidates will have strong numeracy, MS Office proficiency, and project experience, with awareness of pension legislations such as GMP and contracted-out schemes.

Qualifications

• Proven ability to manage multiple priorities and deadlines.
• Strong numeracy skills with manual calculation accuracy.
• Knowledge of ISO 27001 policies and access procedures.
• Experience in pension administration and membership processing.
• Experience in project management.

Responsibilities

• Provide a service considered First Class by clients and in accordance with measures.
• Process all aspects of membership administration.
• Know policies and processes of ISO 27001 and how to access them.
• Produce accurate written correspondence to deadlines.
• Respond to members' telephone queries in writing or verbally.
• Provide quotations to members accurately and by deadlines.
• Set up and process forthcoming retirements for payroll purposes.
• Understand commutation factors and calculations.
• Understand GMP and a contracted out scheme context.
• Undertake ad hoc administrative tasks.

Skills

Computer literacy

Manual calculation accuracy

Verbal and written communication

Project management experience

Tools

MS Office

IntelliPen administration system

Job description

Hollybank Trustees Ltd is seeking a diligent administrator to support pension casework, ensuring accuracy and timely processing. The role involves membership administration, responding to member inquiries, and payroll-related retirements.

Successful candidates will have strong numeracy, MS Office proficiency, and project experience, with awareness of pension legislations such as GMP and contracted-out schemes.