Pensions Administrator

3173; Glasgow; On-site; GBP 28,000 - 36,000; Full time

Job summary

Spence is seeking a Pensions Administrator in Glasgow to manage administration for Defined Benefit and Defined Contribution pension schemes. You will act as the point of contact for scheme members, managers/trustees, and third parties, delivering accurate information and high-quality service.

As part of the Pensions Delivery - Ongoing Administration team, you will support complex tasks, mentor juniors, and work to demanding deadlines.

Qualifications

• Broad pensions knowledge with 3+ years in Defined Benefit admin and UK pensions legislation.
• Knowledge of computerised systems such as Microsoft Office.
• Excellent written and verbal communication with scheme members and trustees.
• Ability to work proactively and use own initiative.
• Capable in a fast-moving environment delivering client service.

Responsibilities

• Manage and maintain administration of Defined Benefit and Defined Contribution pension schemes for trustees.
• Be the main contact for scheme members, managers/trustees and third parties.
• Provide clear, accurate information to members and beneficiaries.
• Mentor and peer review of less experienced administrators.
• Handle exercises from winding up schemes to calculating member benefits.

Skills

Pensions knowledge

Office software

Communication skills

Proactive work

Fast-moving environment

Job description

Pensions Administrator

Department: Pensions Delivery - Ongoing Administration

Employment Type: Permanent - Full Time

Location: Glasgow

Description

About You You will enjoy working in a challenging environment in which you can develop both personally and professionally in an award-winning company. You will be a conscientious individual with exceptional attention to detail. You will have the ability to build strong relationships internally and externally and work to demanding deadlines and targets.

As Pensions Administrator, you will manage and maintain the administration aspects of defined benefit and defined contribution pension schemes on behalf of the scheme trustees. Acting as point of contact for scheme members, scheme managers/trustees and other third parties and provide mentoring and peer review of less experienced administrators. Our team carry out all types of exercises from winding up schemes and calculating members’ pension benefits to carrying out forensic research for schemes where we have been appointed by The Pensions Regulator, all the while providing an excellent service to the members of our Schemes. This variation makes Spence an exciting opportunity for anyone interested in a career in pensions.

You will build a portfolio of clients to which you will manage all the transactions needed for their pension schemes, ensuring they are completed to the highest standards, within the service levels. You will become key contact to pension members answering queries over the phone and via written communication. You will become effective at providing clear and accurate information to members and beneficiaries.

Key Responsibilities

Key Criteria

• Broad pension's technical knowledge, with at least three years’ experience working in a Defined Benefit pension administration environment and with a detailed understanding of defined benefit pensions schemes and UK pensions legislation, regulation and codes of practice.
• Knowledge of computerised systems e.g. Microsoft Office/ Windows applications.
• Excellent communication skills both written and oral with the ability to articulate and communicate current and relevant issues to scheme members; pension trustees; and other relevant third parties.
• Experience of working pro actively and using own initiative to complete tasks.
• The ability to perform in a fast-moving environment providing excellent service to clients and third parties with a desire to succeed at accomplishing challenging objectives.

Desirable Criteria

• Knowledge of and experience with GMP Reconciliation / Equalisation calculations
• Knowledge of The Pensions Regulator (TPR) guidance

Behavioural Competencies for the role

• Inspiring Leadership, Strategic Thinking, Impacting & Influencing, Client Engagement, Collaborative Working, Problem Solving, Planned Approach, Professional Approach
• Further information is provided outlining the indicators for each behavioural competency