Pensions Administration Lead (Defined Benefit)

Resourcing Group; Bradley Stoke; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Annual discretionary bonus

25 days holiday

Pension matching

Healthcare plan

Life assurance

Employee discounts

Flexible benefits scheme

Digital GP

Volunteering days

Referral bonuses

Job summary

Resourcing Group is seeking a Deputy Administration Manager to join a pensions administration team in Bristol. The role focuses on overseeing DB pension projects, maintaining client relationships, and ensuring timely, compliant delivery of services.

You will supervise administrators, manage workflow, and participate in appraisals and mentoring to maintain high standards. A strong pensions background and Microsoft Office proficiency are essential.

Qualifications

• Extensive knowledge of defined benefit pensions administration across leavers, retirements, deaths, transfers, reporting.
• Strong understanding of pensions legislation and regulatory frameworks.
• Proven supervisory experience including appraisals, performance monitoring, and recruitment.
• Proficient in Word, Excel, Outlook, and PowerPoint.
• Demonstrated numerical aptitude through work or academic achievements.

Responsibilities

• Oversee annual and ad-hoc DB pension projects.
• Monitor timely completion of projects per legislative and client requirements.
• Review and quality-check work of less experienced administrators.
• Monitor team accuracy, performance and SLA adherence; take corrective action.
• Conduct appraisals, probation reviews, mentoring, and regular team catch-ups.
• Manage time recording for chargeable and non-chargeable activities.
• Maintain strong client relationships with scheme trustees and sponsors.
• Prepare and issue administration bills.
• Oversee breaches, errors, and complaints logs; ensure prompt action.
• Deputise at Administration Manager meetings when required.
• Manage day-to-day workflow; hold regular meetings with senior team members.

Skills

Pensions administration

Team supervision

Project management

MS Office

Numerical aptitude

Education

Maths and English GCSE

Pensions qualification (CPC, QPA, DPC, RPC, APMI)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Resourcing Group is seeking a Deputy Administration Manager to join a pensions administration team in Bristol. The role focuses on overseeing DB pension projects, maintaining client relationships, and ensuring timely, compliant delivery of services.

You will supervise administrators, manage workflow, and participate in appraisals and mentoring to maintain high standards. A strong pensions background and Microsoft Office proficiency are essential.