Pension Systems Engineer: Platform & Process Improvement

Pension Protection Fund (PPF); City of Westminster; On-site; GBP 47,000 - 51,000; Full time

Job summary

Pension Protection Fund (PPF) is seeking a Pension Systems Engineer to support the operation, development and ongoing enhancement of our pension administration systems and member services applications. You will collaborate with operational teams, IT and external providers to translate needs into robust system solutions and to implement changes.

The role requires experience in pension administration or related customer service environments, with strong stakeholder management, MS Office skills and

Qualifications

• Experience in pension administration, customer services or contact centre environments.
• Ability to configure pension administration software and translate business needs into system solutions.
• Strong analytical, organisational and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Support operation, development and enhancement of pension administration systems and member services applications.
• Triage system issues, deliver system enhancements and test changes; support releases and environment controls.

Skills

Pension administration experience

Stakeholder management

Process mapping

MS Office proficient

Tools

Microsoft Office

Job description

Pension Protection Fund (PPF) is seeking a Pension Systems Engineer to support the operation, development and ongoing enhancement of our pension administration systems and member services applications. You will collaborate with operational teams, IT and external providers to translate needs into robust system solutions and to implement changes.

The role requires experience in pension administration or related customer service environments, with strong stakeholder management, MS Office skills and