Pension Systems Engineer — Hybrid, Impact & Improvement

Pension Protection Fund; Croydon; Hybrid; GBP 47,000 - 51,000; Full time

Job summary

The Pension Protection Fund (PPF) is hiring a Pension Systems Engineer to join the Performance Improvement team in Croydon. The role focuses on supporting pension administration systems and member services applications, ensuring compliant and customer-focused delivery.

You will work with operational teams, IT colleagues and external providers to translate business needs into effective system solutions, manage changes, and improve processes with strong stakeholder engagement.

Qualifications

• Experience in pension administration or related customer services.
• Ability to map processes and identify improvements.
• Strong analytical and stakeholder management skills.

Responsibilities

• Support operation, development and enhancement of pension systems.
• Configure, test and implement changes in pension administration software.
• Analyze requirements and translate them into system solutions.

Skills

Pension administration knowledge

Stakeholder management

Analytical skills

Process mapping

Microsoft Office

Tools

Pension administration software

Job description

The Pension Protection Fund (PPF) is hiring a Pension Systems Engineer to join the Performance Improvement team in Croydon. The role focuses on supporting pension administration systems and member services applications, ensuring compliant and customer-focused delivery.

You will work with operational teams, IT colleagues and external providers to translate business needs into effective system solutions, manage changes, and improve processes with strong stakeholder engagement.