Pension Administrator – DB & Hybrid Admin with Impact

TPT Retirement Solutions; Leeds; On-site; GBP 28,000 - 38,000; Full time

Job summary

TPT Retirement Solutions is seeking a Pension Administrator to deliver high-quality Defined Benefit and Hybrid pension scheme administration to customers in line with service levels and company values. You will handle DB calculations, member enquiries, data checks and support process improvements.

You will join a busy, supportive team within a long‑established UK pensions business, with training from two dedicated pension trainers and clear development opportunities across 60+ schemes.

Qualifications

• Experience with Defined Benefit pensions and member calculations.
• GCSEs in Maths and English (C/4+).
• Studying towards CPC/DPA/CPA or equivalent.
• Strong data accuracy and attention to detail.
• Good communication and ability to prioritise workload.

Responsibilities

• Ensure customer satisfaction while meeting service levels.
• Own all aspects of the Pension Administrator role including DB calculations and member enquiries.
• Mentor colleagues and develop own knowledge.
• Check accuracy of data and quality of work.
• Support process improvements and project work.
• Comply with data protection and information security policies.

Skills

Defined Benefit pensions

Data quality

Communication

Team player

Work under pressure

Initiative

Education

GCSEs in Maths and English (C/4+)

CPC/DPA/CPA (studying or completed)

Tools

Microsoft Word

Excel

Job description

TPT Retirement Solutions is seeking a Pension Administrator to deliver high-quality Defined Benefit and Hybrid pension scheme administration to customers in line with service levels and company values. You will handle DB calculations, member enquiries, data checks and support process improvements.

You will join a busy, supportive team within a long‑established UK pensions business, with training from two dedicated pension trainers and clear development opportunities across 60+ schemes.