Pension Officer

Sheffield Teaching Hospitals NHS Foundation Trust; Sheffield; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Employee benefits

Job summary

Sheffield Teaching Hospitals NHS Trust is seeking a Pension Officer to join the Pay and Employee Services team, delivering comprehensive NHS pension services to staff and client organisations. You will handle pension estimates, pay calculations and pension award processing via the NHS Pensions portal, ensuring data quality and confidentiality.

You will work with a busy team, delivering excellent customer service and organisational efficiency while adhering to GDPR and NHS terms and conditions.

Qualifications

• Excellent communication skills and ability to deliver customer service.
• Experience in a busy payroll/pensions environment.
• Ability to organise and prioritise workload and meet deadlines.
• Demonstrates confidentiality and GDPR awareness.

Responsibilities

• Deliver a comprehensive pensions service to STH, clients and members.
• Provide pension estimates and calculate pensionable pay per NHS regulations.
• Process pension awards for retirees via the NHS Pensions portal.
• Maintain data quality for pensionable pay, contributions and membership.

Skills

Communication skills

Customer service

Data quality

Team working

Organisational skills

Tools

ESR

Pensions Online

Job description

Sheffield Teaching Hospitals NHS Trust has an exciting opportunity for a Pension Officer to join its busy Pay and Employee Services Department which provides a full range of Payroll and Pensions services to both the Trust and to other NHS Organisations, along with managing the Trusts’ workforce systems including eRostering and ESR and the Trust's Employee Benefits offerings.

You will be responsible for providing a Pensions service to STH, its Clients and its members, providing members with Pension estimates where required, calculating pensionable pay in line with national terms and conditions and NHS Pension scheme regulations along with processing pension awards for retirees, on the NHS Pensions online portal.

You will ensure data quality in respect of members pensionable pay, contributions and membership is maintained to the highest standard and recorded accurately.

You be able to demonstrate an understanding of NHS Terms and conditions and the NHS Pension Scheme. You will have had experience of working within a busy payroll and pensions department previously.

Customer service is an important part of the role and candidates must have excellent communication skills and be able to demonstrate delivery of effective Customer Service.

You will be required to work under your own initiative by organising and prioritising your own workload and working to strict deadlines. You will work closely as part of a team and will be able to demonstrate strong team working.

• To work within the Pay and Employee Services Team to ensure the delivery and provision of a comprehensive, cost effective and efficient service to STH and other client organisations.
• To assist the Pensions Manager in the administration of all aspects of work relating to the NHS Pension scheme, ensuring that strict confidentiality is maintained in line with GDPR.
• Provide information requested by Clients, employees and external organisations, optimising the use of the ESR, Reporting tools and Pensions Online.
• Ensure a high level of accurate data quality is maintained and interrogate Payroll and Pensions data to provide this assurance.
• Ensure the department is working towards best practice and working procedures within the Pensions Department to ensure we can deliver an efficient and accurate service.
• To be responsible for the processing of an allocated workload within strict time and quality restraints whilst ensuring that correct procedures are followed and that statutory and legislative requirements are applied and maintained.

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Delivering a service to over 40,000 employees to a number of Client's across the NHS, you will work as part of a busy team and will be able to demonstrate strong organisational skills to ensure effective service delivery.

For further details / informal visits contact: Name: Nicola Ashton Job title: Head of Pay & Employee Services Email address: [e-mail] Telephone number: 0114 3052220

Miss Kelly Hitchen

Pay & Employee Services Manager

Email: [e-mail]

Telephone: [phone]