Pay & Employee Services Officer

Sheffield Teaching Hospitals NHS Foundation Trust; Sheffield; On-site; GBP 26,000 - 35,000; Full time

Job summary

Sheffield Teaching Hospitals NHS Trust is seeking a Pay & Employee Services Officer to join the busy Pay & Employee Services Department in Sheffield. You will manage end-to-end payroll tasks for a dedicated client section, including starters, changes to contracts, and leavers, with complex manual calculations and strict deadlines.

You will work with ESR and eRostering, apply NHS terms and the NHS Pension Scheme, and provide high-quality customer service to clients and employees.

Qualifications

• Experience in processing payroll end-to-end including starters, changes, and leavers.
• Ability to interpret NHS terms and conditions and the NHS Pension Scheme.
• Experience working in a busy payroll department with strict deadlines.
• Excellent customer service and communication skills.

Responsibilities

• Process a dedicated section of Payroll within ESR.
• Handle end-to-end payroll tasks for all employees in the section.
• Input confidential employee information accurately and on time.
• Act as point of contact for clients and employees on pay issues.

Skills

Customer service

Communication skills

Attention to detail

Payroll processing

Tools

ESR

eRostering

Job description

Sheffield Teaching Hospitals NHS Trust has an exciting opportunity for a Pay & Employee Services Officer to join its busy Pay & Employee Services Department.

The Pay and Employee Services department provides a full range of Payroll and Pensions related services to both the Trust and to a number of other NHS Organisations, along with managing the Trusts' workforce systems including eRostering and ESR and the Trust's Employee Benefits offerings.

You will be responsible for processing a dedicated section of Payroll within one of our Client Trust's and managing the end to end process for all employees within that section, including processing new starters, changes to contract, leavers etc. The role will include complex manual calculations in respect of gross to net pay and attention to detail will be essential.

You will be working with the national integrated HR and Payroll System, ESR and will we be able to demonstrate an understanding of NHS Terms and conditions and the NHS Pension Scheme. You will have had experience of working within a busy payroll department previously.

Customer service is an important part of the role and candidates must have excellent communication skills and be able to demonstrate delivery of effective Customer Service.

To work within the Pay and Employee Services Team to ensure the delivery and provision of a comprehensive, cost effective and efficient service to STH and other client organisations.

Interpret, verify and input confidential employee information into the integrated Payroll and HR system, ESR - complying with internal and external deadlines, in order to ensure employees are paid accurately and on time.

To act as the point of contact for both clients and employees to provide technical advice, information and support on highly complex pay issues, terms and conditions and statutory regulations.

To be responsible for the processing of an allocated workload within strict time and quality restraints whilst ensuring that correct procedures are followed and that statutory and legislative requirements are applied and maintained.

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Delivering a service to over 50,000 employees to a number of Client's across the NHS, you will work as part of a busy team and will be able to demonstrate strong organisational skills to ensure effective service delivery.

For further details / informal visits contact: Name: Nicola Ashton Job title: Head of Pay & Employee Services Email address: [e-mail] Telephone number: 0114 3052220

Miss Kelly Hitchen

Pay & Employee Services Manager

Email: [e-mail]

Telephone: [phone]