Payroll and Pensions Officer

RGIT Australia; Greater London; On-site; GBP 38,000 - 48,000; Full time

Job summary

Phoenix Hospital Group is seeking an experienced Payroll and Pensions Officer to join our finance team. You will ensure accurate payroll processing and pension administration across the organisation, liaising with HR, employees and our outsourced provider to meet deadlines.

Reporting to the CFO, you will manage PAYE, NI, RTI, GDPR compliance and year-end activities, maintain confidential employee records, and contribute to improving payroll processes and controls across our multi-site operation.

Qualifications

• You will have experience in payroll processing and pension administration.
• Good knowledge of UK payroll legislation and pension auto-enrolment.
• Experience using payroll and HR systems, preferably Employment Hero.
• Experience with an outsourced payroll provider.
• Strong numerical, reconciliation and Excel skills.
• Excellent attention to detail and ability to meet deadlines.
• Strong communication and customer service skills.

Responsibilities

• Process payroll accurately and within agreed deadlines, including starters, leavers, salary changes, overtime, bonuses and statutory payments.
• Manage workplace pension administration, including auto-enrolment, contributions, opt-outs and re-enrolment.
• Liaise with outsourced payroll provider, HMRC and pension providers.
• Reconcile payroll and pension reports and resolve discrepancies.
• Ensure compliance with PAYE, National Insurance, RTI, pension legislation and GDPR.
• Support payroll year-end activities, reporting and audits.
• Respond to employee payroll and pension queries.
• Maintain accurate and confidential employee records.
• Contribute to improving payroll processes, policies and systems.

Skills

Payroll processing

Pension administration

HMRC compliance

Excel

Outsourced provider

Attention to detail

Communication skills

Education

CIPP qualification (desirable)

Tools

Employment Hero

Job description

Central London, SouthEast WC1, United Kingdom

Full-time Permanent Minimum of 2 years

Posted 18 Sep 2026

Description

Payroll and Pensions Officer

Phoenix Hospital Group | 37.5 hours per week | 25 Harley Street / other Phoenix Hospital Group locations.

Phoenix Hospital Group is looking for an experienced and detail-focused Payroll and Pensions Officer to join our finance team.

Reporting the the CFO, you will play a key role in ensuring the accurate and timely processing of payroll and pension administration across the organisation. You will work closely with HR, Finance, employees, pension providers and our outsourced payroll provider ensuring that payroll and pension processes are compliant, accurate and delivered within statutory deadlines.

Key Responsibilities

• Process payroll accurately and within agreed deadlines, including starters, leavers, salary changes, overtime, bonuses and statutory payments.
• Manage workplace pension administration, including auto-enrolment, contributions, opt-outs and re-enrolment.
• Liaise with our outsourced payroll provider, HMRC and pension providers.
• Reconcile payroll and pension reports and resolve discrepancies.
• Ensure compliance with PAYE, National Insurance, RTI, pension legislation and GDPR.
• Support payroll year-end activities, reporting and audits.
• Respond to employee payroll and pension queries.
• Maintain accurate and confidential employee records.
• Contribute to improving payroll processes, policies and systems.

About you

You will have:

• Previous experience in payroll processing and pension administration.
• Good knowledge of UK payroll legislation, HMRC requirements and pension auto-enrolment.
• Experience using payroll and HR systems, particularly Employment Hero.
• Experience working with an outsourced payroll provider.
• Strong numerical, reconciliation and Excel skills.
• Excellent attention to detail and the ability to meet deadlines.
• Strong communication and customer service skills.
• The ability to handle confidential information with discretion.

CIPP qualification, healthcare experience and experience working within a multi-site organisation are desirable.

If you are an experienced payroll professional looking for an opportunity to play an important role within a growing healthcare organisation, we would love to hear from you.

Phoenix Hospital Group is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. The successful candidate will be required to undergo an enhanced DBS check and provide satisfactory references. They will also be subject to proof of eligibility to work in the UK.