Peer Support Worker (Social Support) – Full Time – St Albans

Catering; St Albans; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Annual leave 25 days + 8 bank holidays

Employee Assistance Programme

Health cover after probation

Training opportunities

Birthday leave

Job summary

The Peer Support Worker role with Hertfordshire Mind Network provides one-to-one client support and group activities across St Albans, Hatfield, and Stevenage. You will manage a personal caseload and contribute to social support groups to improve wellbeing.

We seek calm, non-judgemental individuals with experience in mental health services, able to work across community settings. This full-time, 1-year fixed contract offers a salary of £25,233 per annum and benefits.

Qualifications

• Experience delivering mental health services and supporting adults with mental health needs.
• Knowledge of how social issues affect wellbeing.
• Experience in 1:1 and group settings with risk assessments and support plans.

Responsibilities

• Offer 1-1 support in St Albans, Hatfield and Stevenage and Wellbeing Centres.
• Deliver Social Support Groups within Wellbeing Centres.

Skills

Mental health support

One-to-one counselling

Group facilitation

Risk assessment

Job description

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, wed love to hear from you.

Peer Support Worker

Reference: 355

Responsible to: Senior Centre Support Worker Social Support

Working hours: Full-Time, 37.5 hours per week

Contract: 1 year fixed (subject to extension)

Salary: £25,233 per annum

Based: St Albans, Stevenage or Hatfield

About the Service

The Social Support service delivers flexible and person-centred support across our Wellbeing Centres in St Albans, Hatfield, and Stevenage. The service is designed to respond to the individual needs of clients, supporting people to improve their wellbeing, build confidence, reduce feelings of isolation, and access community services and resources.

About the Role

The role involves managing a one-to-one client caseload while contributing to the delivery of Social Support Groups. Through personalised support, the post holder will offer emotional support and empower individuals to focus on what matters most to them, working towards meaningful and achievable changes in in their lives.

As a Peer Support Worker you will:

• Offer 1-1 support in St Albans, Hatfield and Stevenage, and within other HMN Wellbeing Centres across the County depending on client need and waiting lists
• Deliver Social Support Groups within our Wellbeing Centres
• Work with clients to identify their individual needs and support them through a personalised, person-centred approach
• Support clients in a variety of settings, including within the community, their home, and our Wellbeing Centres
• Play an integral role in embedding HMNs values through our 1-1 and group support
• Play a key part in the development and delivery of our groups
• Ensure the consistent delivery of a high quality, responsive service that promotes wellbeing and positive outcomes for clients

The successful candidate will have a great understanding and proven skills of delivering mental health services, proven skills around working with adults with mental health needs, an understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing and Significant proven knowledge of models and services to meet the needs of adults with mental health needs. They will also have experience of working in both group settings and 1:1 and creating and reviewing dynamic risk assessments and support plans.

We offer

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 28 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is 4th September 2026.

Interviews will be held at our St Albans Wellbeing Centre on 24th and 25th September 2026.

Please note: Due to high numbers of expected applicants, we may close this advert early.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation.

In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Salary: £25233/annum

Job Type: Contract

Location: St Albans, Hertfordshire