Peer Support Worker

Change Grow Live; England; On-site; GBP 24,000 - 29,000; Part time

Benefits offered by this job

Holiday entitlement

Pension scheme

Wellbeing support

Employee assistance

Discounts

Refer a friend £250

Job summary

Change Grow Live is seeking a Peer Support Worker in Brighton to support and engage service users who are rough sleeping. You will use your lived experience to build trust, help people access services, and ensure their voices are heard. The role requires attention to documentation and collaboration with the team to improve outcomes.

The position is part-time (15 hours per week) with pro rata pay, while full-time roles are 37.5 hours. Benefits include pension, wellness support, and discounts.

Qualifications

• Lived experience of homelessness (including hidden homelessness) or living in supported accommodation.
• Empathetic, approachable, and non-judgemental.
• Ability to record information accurately and handle paperwork.

Responsibilities

• Supporting street outreach work.
• Building positive, trusting relationships with people experiencing homelessness.
• Signposting individuals to relevant support agencies and services.
• Developing connections with community groups and local stakeholders.
• Gathering feedback from service users to improve service delivery.

Skills

Lived experience

Empathy

Communication

Documentation

Admin duties

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each service user as an individual and working with them to achieve their goals.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

Brighton & Hove’s Street Outreach Service provide support to people who are sleeping rough in the city. We support people to move away from the streets and access services that can help, along with providing ongoing support to help people reduce their chances of repeat homelessness.

As a Peer Support Worker, you’ll work with the team to support and engage service users across a range of areas. You will use your lived experience to build trust and meaningful relationships with people who are rough sleeping. You will be a friendly and consistent presence, helping people access support, navigate services, and feel heard. You'll also play an important role in ensuring the voices of people with lived experience help shape and improve our service.

You willhave to record information about what you do, so enjoying a bit of paperwork and attention to detail is important. But most of the timeyou willbe enjoying working with people from all backgrounds, making a difference to their lives.

Where: Brighton

Part Time Hours: 15 hours a week

Contract Type: Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

What you'll be doing:

• Supporting street outreach work
• Building positive, trusting relationships with people experiencing homelessness.
• Signposting individuals to relevant support agencies and services.
• Developing connections with community groups and local stakeholders.
• Gathering feedback from service users to improve service delivery.

We’re looking for someone who:

• Has lived experience of homelessness (including hidden homelessness) or living in supported accommodation
• Is empathetic, approachable, and non-judgemental
• Remains calm under pressure
• Is dedicated to helping facilitate positive outcomes for service users
• Has the openness and willingness to learn and develop their skills
• Has the skills to undertake data and administration duties when needed

In return you’ll get:

• The opportunity to use your lived experience to create lasting change.
• Training, development, and support to build your skills and confidence.
• A chance to gain valuable experience within homelessness and outreach services.
• A supportive team environment focused on personal and professional growth.

Along With:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” (pro rata)
• Paid ‘Wellness’ time along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• Refer a friend scheme and receive £250 in vouchers if candidate is successful.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

Salary Range (pro rata if part time)

CGL SPOT (20) (£26,296.03 - £26,296.03)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

25/11/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Zander Griffin | [e-mail] | 07350415837This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.