Homeless Team Recovery Coordinator

Change Grow Live; Greater London; On-site; Confidential; Full time

Benefits offered by this job

25 days annual leave

Wellbeing Hub access

Wellness hour

Pension scheme

Employee discounts

Learning & development

Career progression

Inclusive culture

Job summary

Change Grow Live is seeking a Homelessness Team Recovery Coordinator to join our Whitechapel service. You will support rough sleepers through treatment and housing pathways, coordinating with health, housing and social care partners to move people toward stability and suitable housing.

This full-time role (37.5 hours/week) includes Inner London Weighting, a fixed-term contract until 31 October 2027, and a pro rata salary aligned with London pay scales.

Qualifications

• Experience supporting people experiencing homelessness, rough sleeping or insecure housing.
• Ability to build positive relationships with individuals facing complex challenges.
• Strong communication with partner organisations including health, housing and social care services.
• Ability to work independently, remotely and with a high degree of personal initiative.

Responsibilities

• Support individuals through their treatment journey and housing pathways.
• Assist in coordinating services and opportunities to move people into suitable housing.
• Collaborate with health, housing and social care partners to remove barriers to stability.
• Maintain person-centred, strengths-based support throughout case management.

Skills

Homelessness support

Relationship building

Communication

Independent working

Job description

Overview

At Change Grow Live, we believe that everyone deserves the opportunity to build a healthier, safer and more fulfilling future. Guided by our values to Be Open, Be Compassionate and Be Bold, you'll be part of a team that believes lasting change is possible, no matter where someone's journey begins.

We're looking for a Homelessness Team Recovery Coordinator to join our Whitechapel service and help some of the most vulnerable people in our community access the support, services and opportunities they need to move forward, supporting rough sleeping individuals throughout their treatment journey and successfully supporting their move on into suitable housing arrangements. We are hoping this role will be for you.

Where: Whitechapel

Hours: Full time, 37.5 hours per week

Allowances: Inner London Weighting, pro rata

Contract: Fixed term until 31st October 2027

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About You

We're looking for people who combine empathy, resilience and determination with a genuine commitment to supporting those facing multiple and complex challenges.

You may already have experience working with people who are homeless, vulnerably housed or experiencing social exclusion. Your background could be within homelessness services, housing, substance use, mental health, criminal justice, social care or another community-based support setting.

You'll bring:

• Experience supporting people experiencing homelessness, rough sleeping or insecure housing situations
• The ability to build positive relationships with individuals facing complex challenges
• Strong communication skills and confidence working with a range of partner organisations including health, housing and social care services
• The ability to work independently, remotely and with a high degree of personal initiative
• Experience engaging people from diverse backgrounds and cultures
• A calm and professional approach when managing challenging situations
• A commitment to person-centred, strengths-based support

Most importantly, you'll believe that everyone deserves the opportunity to access support, achieve their goals and build a brighter future.

What We Offer

At Change Grow Live, we're committed to supporting our colleagues just as passionately as we support the people who access our services.

Our benefits include:

• 25 days annual leave plus bank holidays, increasing to 30 days with service
• A paid weekly Wellness Hour
• Access to our Wellbeing Hub and Employee Assistance Programme
• Contributory pension scheme
• A wide range of employee discounts and benefits
• Ongoing learning and development opportunities
• Career progression within one of the UK's leading health and social care charities
• A supportive, inclusive and values-led culture

A Place Where Everyone Belongs

We are committed to creating a workforce that reflects the diversity of the communities we serve.

We actively encourage applications from people of all backgrounds, identities and experiences, including those with lived experience of recovery, homelessness or social exclusion. We know that diverse perspectives help us provide better support and create stronger services.

Help People Move Towards Stability, Hope and Opportunity

If you're looking for a career where your compassion, persistence and commitment can help transform lives, we'd love to hear from you.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW / Fringe

Inner London Weighting (£4,236.47)

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. Unfortunately, we are unable to support new visa applications or visa extensions for this position.

We reserve the right to close this vacancy early if we receive a high volume of applications, therefore early application is encouraged.

Fatima Ahmed | [e-mail] | 07586276136

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.