Outreach Worker

Change Grow Live; Hull and East Yorkshire; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

25 days holiday

Wellness hour weekly

Pension scheme

Discounts

Training & progression

Job summary

Change Grow Live in Hull is seeking an Outreach Worker to engage people experiencing rough sleeping and complex needs. You will provide practical support, move individuals toward safer housing and treatment services, and collaborate with housing, healthcare, and local authorities.

The role requires 37.5 hours weekly, 12-month maternity cover, and a strong commitment to trauma-informed, person-centred care for some of the most marginalised in our community.

Qualifications

• Experience supporting people affected by homelessness, rough sleeping, substance use, mental health issues or complex needs.
• Belief in a strengths-based and trauma-informed approach.
• Confident working independently and making decisions in dynamic environments.
• Ability to build positive relationships with people who may have had difficult experiences with services.
• Excellent communication, organisational and record-keeping skills.
• Understands challenges faced by people experiencing multiple disadvantage.
• Committed to improving outcomes for marginalised community members.

Responsibilities

• Conducting early morning and targeted outreach sessions across Hull.
• Identifying and engaging people who are experiencing rough sleeping
• Building trusting relationships with individuals who may be reluctant to engage with services.
• Supporting people into emergency accommodation, housing, treatment services and wider community support.
• Delivering harm reduction interventions and promoting safer choices around drug and alcohol use.
• Working closely with partner agencies including housing providers, treatment services, healthcare professionals, criminal justice agencies and local authority teams.
• Managing a caseload and developing person-centred support plans.
• Advocating on behalf of individuals to overcome barriers to accommodation, treatment and recovery.
• Contributing to the delivery of Hull's wider homelessness prevention and rough sleeping objectives.

Skills

Homelessness support

Trauma-informed

Independent work

Communication skills

Record-keeping

Understanding complex needs

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We're looking for a passionate and resilient Outreach Worker to join our team supporting some of the most vulnerable people in Hull.

This role sits at the heart of Hull's Everyone In agenda, working proactively with people who are sleeping rough or at risk of rough sleeping, many of whom experience multiple unmet needs, including substance use, poor physical and mental health, trauma, and social exclusion.

You won't wait for people to come to us. You'll go out into the community, build relationships, and provide the practical support needed to help people move away from the streets and towards safer, healthier, and more stable lives.

Where: Hull

Hours: 37.5 per week

Contract Type: 12 Month Maternity Cover

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

As apart ofthe SWITCH team based within Hull ReNew, you’ll helppeopleget to where they want to beand make a differencein their lives.

Change, Grow, Liveservicesand staff willprovide wraparound support to rough sleepersand willwork directly withemergency accommodationto support the staff with this group of people.We are looking forenthusiasticindividualsandfriendly facestohelpsupport peopleinleading healthier lives.

What you'll be doing

• Conducting early morning and targeted outreach sessions across Hull.
• Identifying and engaging people who are experiencing rough sleeping
• Building trusting relationships with individuals who may be reluctant to engage with services.
• Supporting people into emergency accommodation, housing, treatment services and wider community support.
• Delivering harm reduction interventions and promoting safer choices around drug and alcohol use.
• Working closely with partner agencies including housing providers, treatment services, healthcare professionals, criminal justice agencies and local authority teams.
• Managing a caseload and developing person-centred support plans.
• Advocating on behalf of individuals to overcome barriers to accommodation, treatment and recovery.
• Contributing to the delivery of Hull's wider homelessness prevention and rough sleeping objectives.

About you

We're looking for someone who:

• Has experience supporting people affected by homelessness, rough sleeping, substance use, mental health issues or complex needs.
• Believes in a strengths-based and trauma-informed approach.
• Is confident working independently and making decisions in dynamic environments.
• Can build positive relationships with people who may have had difficult experiences with services.
• Has excellent communication, organisational and record-keeping skills.
• Understands the challenges faced by people experiencing multiple disadvantage.
• Is committed to improving outcomes for some of the most marginalised members of our community.

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days”
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

8/12/2026

Closing Date

30/11/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Jade Murphy | [e-mail]

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.