Foreign Nationals Outreach Worker

Change Grow Live; Peterborough; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

25 days holiday

Wellness hour

Wellness hub

Contributory pension

Discounts and freebies

Training and progression

Refer a friend £250

Job summary

Change Grow Live in Peterborough is seeking a Foreign Nationals Outreach Worker to assess and engage service users, ensuring access to the right intervention at the right time. You will manage a caseload of foreign nationals experiencing rough sleeping and substance misuse, coordinating with Housing, domestic abuse services, and mental health partners to support recovery.

The role requires flexible hours, strong safeguarding, and the ability to work with diverse communities, including those who

Qualifications

• Strong understanding of substance misuse issues and related field work.
• Proactive with excellent time management and prioritisation.
• Knowledge of services available in various countries of origin.
• Ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders.
• Commitment to information governance and safeguarding.
• Willingness to learn and develop others.
• Willing to work weekends/evenings.
• Experience with trafficking victims or modern slavery.
• Ability to speak one or more Eastern European languages.

Responsibilities

• Engage with Foreign Nationals who are rough sleeping, including street outreach.
• Hold a small caseload and coordinate assessments and Drug and Alcohol support.
• Provide screening, assessment, and recovery planning with onward referrals.
• Reduce drug and alcohol-related harm.
• Provide advocacy for access to partner services.
• Complete outreach projects with partner agencies, including street counts.
• Support social reintegration and recovery, promoting resilience and self-determination.
• Collaborate with Police, Home Office and anti-trafficking agencies as needed.

Skills

Substance misuse

Time management

Interpersonal skills

Partnership working

Information governance

Learning and development

Flexible hours

Trafficking experience

Eastern European languages

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We have an exciting opportunity for a Foreign Nationals Outreach Worker who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

Where: Peterborough

Hours: 37.5 per week

Contract Type: Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role:

This role will report to the Outreach and Community Team Leader within the outreach in Barnet You will hold a caseload of Foreign Nationals who are experiencing rough sleeping and substance misuse issues. You will work in collaboration with internal teams to support service users to progress in their recovery, whilst working with partner agencies such as Housing, domestic abuse services Dual Diagnosis Mental Health, to support service users with complex needs.

• Engage with Foreign Nationals who are rough sleeping, sex working by participating in street-based outreach sessions at various times of the day and night
• Hold a small caseload of service users who are known to the Outreach and Community Team the Foreign Nationals Outreach Worker will act as the main coordinator providing comprehensive assessments and Drug and Alcohol support
• Providing screening, assessment, and recovery planning and onward referral
• Reducing drug and alcohol related harm to service users and the wider community
• Providing advocacy for access to partnership services.
• To complete planned outreach projects with partner agencies to and offer support to any individuals who require support Including street counts, satellite delivery for vulnerable groups.
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination
• To work with the Police, the Home Office and anti-trafficking agencies when necessary to address issues relating to exploitation and trafficking

About you:

• Have a strong understanding of substance misuse issues and experience of working within a similar field
• Proactive and able to work on own initiative with excellent time management and prioritising skills.
• Knowledge of services available in various countries of origin.
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others
• Work flexibly in line with service requirements - involving weekend and evening work (unsociable hours)
• Experience of working with people who have been trafficked or victims of modern-day slavery
• Able to speak 1 or more Eastern European languages

What we will give to you:

• 25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days"
• Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme
• Contributory pension scheme

• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Refer a friend scheme and receive £250 in vouchers if candidate is successful.

Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are those that are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Closing Date

26/11/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

ChelseaFlyn | [e-mail] | 07884573504This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.