PCN GP Assistant

The Methodist Church in Britain; Nottingham; On-site; GBP 23,000 - 28,000; Full time

Job summary

The MMWF Primary Care Network is recruiting a General Practice Assistant to work across its four GP practices. The role combines clinical tasks, such as observations, phlebotomy and immunisation support, with administrative work to help clinicians manage their workload.

The post is network-wide, so the holder works across several practices within a multidisciplinary team including pharmacists, physiotherapists and mental health practitioners.

Qualifications

• GCSE grade A to C in English and maths.
• Willingness to work towards a GP Assistant Certification qualification.
• Experience in a primary or secondary care setting.
• Phlebotomy experience.
• Experience using the SystmOne clinical system.

Responsibilities

• Arrange appointments, referrals, tests and follow-ups for patients.
• Sort clinical post and prioritise actions for the GP; signpost items to staff.
• Extract information from clinical letters and add to patient notes.
• Prepare patients before GP appointments, taking brief history and basic readings.
• Carry out simple clinical observations and investigations (e.g., urine dipstick, BP, ECGs, phlebotomy).
• Support the GP with immunisations and wound care.
• Complete basic non-opinion forms and core forms for GP approval (insurance, mortgage, benefits).
• Explain treatment procedures to patients.
• Assist GP liaising with external agencies for on-call advice/admission.
• Support QOF reviews.

Skills

Phlebotomy

Great communication

Education

GP Assistant Certification

GCSE English & Maths (A-C)

Tools

SystmOne

Job description

The MMWF Primary Care Network is recruiting a General Practice Assistant to work across its four GP practices. The role combines clinical tasks, such as observations, phlebotomy and immunisation support, with administrative work, including sorting clinical post and arranging referrals, to help clinicians manage their workload. The post is network-wide, so the holder works across several practices within a multidisciplinary team that includes pharmacists, physiotherapists and mental health practitioners. Essential requirements include phlebotomy experience and previous use of SystmOne, and candidates should be willing to work towards a GP Assistant Certification.

What the job involves

• Arranging appointments, referrals, tests and follow-up appointments for patients
• Sorting clinical post and prioritising actions for the GP, signposting items to other staff
• Extracting information from clinical letters that needs coding and adding it to patient notes
• Preparing patients before GP appointments, taking a brief history and basic readings
• Carrying out simple clinical observations and investigations as directed, such as urine dipstick, blood pressure, ECGs and phlebotomy
• Supporting the GP with immunisations and wound care
• Completing basic non-opinion forms and core parts of forms for the GP to approve and sign, such as insurance, mortgage and benefits forms
• Explaining treatment procedures to patients
• Helping the GP liaise with outside agencies, such as getting an on‑call doctor on the phone for advice or admission while the GP continues consultations
• Supporting QOF reviews

What’s required

Qualifications

• GCSE grade A to C in English and maths
• Willingness to work towards a GP Assistant Certification qualification

Experience

• Experience working in a primary or secondary care setting
• Previous experience working in a healthcare or clinical environment
• Experience of phlebotomy
• Previous experience using the SystmOne clinical system

Skills & knowledge

• Excellent communication with patients and professionals
• Strong organisational skills, with the ability to prioritise and multitask
• Use of initiative, sound judgement and resourcefulness
• Ability to remain calm and professional under pressure
• Ability to work independently and as part of a team
• Good understanding of data protection, GDPR and patient confidentiality

Nice to have

• Full driving licence
• Knowledge of medical terminology and SNOMED coding

What’s offered

• Opportunities to develop knowledge and skills within primary care