General Practice Assistant

The Methodist Church in Britain; Nottingham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

NHS Pension

Employee assistance programme

Supervision, learning and professional

Job summary

PartnersHealth, through the Rushcliffe GP federation, is hiring a General Practice Assistant to work in a named GP practice. The role blends routine administrative tasks with basic clinical support, supervised by a nurse and practice managers.

It is a full-time weekday post of 37.5 hours, Monday to Friday, 08:00 to 16:30. You will perform routine clinical tasks, take observations, assist with ECG, phlebotomy, wound care and immunisations, and coordinate appointments and referrals while

Qualifications

• GCSE or NVQ level 2 or equivalent.
• Experience requesting and interpreting investigations in an acute setting.
• Experience liaising with wider care providers and patient groups.

Responsibilities

• Perform routine administrative and clinical tasks to support clinics, on behalf of the GP and practice nurse.
• Take clinical observations, including blood pressure, pulse, respiratory rate, weight and MUST scores.
• Carry out ECG, phlebotomy, dipstick urine, urinary pregnancy tests and simple wound care, and support immunisations.
• Arrange appointments, referrals, tests and follow-up appointments.
• Prepare patients before consultations, taking brief histories and basic readings, and explain treatment procedures.
• Sort, read, code and action clinical post and letters, extracting information for patient notes and maintaining records.
• Complete non-opinion forms such as insurance, mortgage and benefits forms, and prepare basic data for reports the GP signs.
• Liaise with outside agencies, such as on-call doctors or ambulance services, or arrange admissions.
• Support QOF reviews and recall, including the diary entry recall system for long-term condition reviews.
• Process laboratory samples, chaperone patients, assist with minor operations, and help assess patient wellbeing and collate health data.
• Clean and restock consulting rooms and prepare equipment before and after patient care.
• Manage infection control, health and safety, PPE, hand hygiene, sharps, waste and spillage across the practice.

Skills

Microsoft Office

Clinical observations

Interpersonal skills

Multidisciplinary teamwork

Mental health awareness

Independent work

Education

GCSE or NVQ level 2 or equivalent

Tools

SystmOne

Job description

PartnersHealth, through the Rushcliffe GP federation, employs this General Practice Assistant, who works within a named GP practice. The job mixes routine administration with basic clinical support, such as observations, ECG, phlebotomy and wound care, supervised by the nurse and administrative managers. It is a full-time weekday post of 37.5 hours, Monday to Friday, 08:00 to 16:30. Applicants need GCSE or NVQ level 2 and experience of requesting and interpreting investigations in an acute setting.

What the job involves

• Perform routine administrative and clinical tasks to support clinics, on behalf of the GP and practice nurse
• Take clinical observations, including blood pressure, pulse, respiratory rate, weight and MUST scores
• Carry out ECG, phlebotomy, dipstick urine, urinary pregnancy tests and simple wound care, and support immunisations
• Arrange appointments, referrals, tests and follow-up appointments
• Prepare patients before consultations, taking brief histories and basic readings, and explain treatment procedures
• Sort, read, code and action clinical post and letters, extracting information for patient notes and maintaining records
• Complete non-opinion forms such as insurance, mortgage and benefits forms, and prepare basic data for reports the GP signs
• Liaise with outside agencies, such as on-call doctors or ambulance services, or arrange admissions
• Support QOF reviews and recall, including the diary entry recall system for long-term condition reviews
• Process laboratory samples, chaperone patients, assist with minor operations, and help assess patient wellbeing and collate health data
• Clean and restock consulting rooms and prepare equipment before and after patient care
• Manage infection control, health and safety, PPE, hand hygiene, sharps, waste and spillage across the practice

Qualifications

• GCSE or NVQ level 2 or equivalent

Experience

• Requesting investigations and interpreting findings alongside clinical information, per guidelines in an acute setting
• Working with wider system partners, including social care, acute and community services
• Working with patient groups and the voluntary sector

Skills & knowledge

• Competence in Microsoft Office packages (Outlook, Word, Excel)
• Basic clinical judgement, escalating appropriately to the right clinician
• Understanding of mental health and wellbeing
• Knowledge of Primary Care Networks
• Working independently and as part of a multidisciplinary team, with good interpersonal skills
• Remaining calm when dealing with difficult or distressed people

Other

• Working flexibly across clinical and administrative demands
• Adapting to changing working environments and service needs
• Planning, organising and prioritising urgent and ongoing tasks to very high standards
• Behaviours consistent with PartnersHealth values and behavioural standards

Nice to have

• Health and social care certificate or GPA assistant certificate
• Experience in a public sector, health or social care setting
• Phlebotomy and basic clinical skills experience
• SystmOne clinical system experience
• Understanding of recording and reporting significant events and incidents

What's offered

• Competitive salary package
• NHS Pension
• Employee assistance programme
• Supervision, learning and professional development