GP Assistant (THG PCN)

Conexus Healthcare; Wakefield; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

ConexusHealthcare is seeking a GP Assistant to join a multi-disciplinary primary care team and support the smooth running of the surgery and outreach activities.

Responsibilities include arranging referrals, tests and appointments, maintaining clinical records, and assisting with routine procedures under supervision to ensure high-quality patient care.

Qualifications

• Educated to NVQ level 3 in a relevant subject or equivalent experience.
• Experience delivering GP/primary care support roles is desirable.
• Evidence of GP Assistant training and/or the Care Certificate is preferred.

Responsibilities

• Arrange patient referrals, appointments, tests and follow-ups with internal and external services.
• Support clinicians with administrative duties, coding and routine forms for GP approval.
• Liaise with external agencies and manage clinical post and patient records.
• Support LTC recalls and QOF reviews, coordinating patient reviews and follow-ups.
• Undertake routine clinical procedures under supervision, including phlebotomy, ECG and basic measurements.

Skills

Clear communication

Data entry

Microsoft Office

Presentation skills

Stakeholder liaison

Education

NVQ level 3 or equivalent

GP Assistant training / Care Certificate

Tools

Microsoft Office Suite

Job description

A GP Assistant works as part of themulti-disciplinary team within primary care to support the smooth running ofthe surgery and the outreach team. Roles tend to focus primarily on acombination of clinical duties with some administrative support. Key responsibilities include arrangingappointments, referrals and tests, and monitoring and drafting clinicalcorrespondence. Those involved in clinical duties are likely to perform a rangeof routine procedures under direction including, but not limited to phlebotomy,blood pressure, pulse checks, ECG, BMI, health checks, LTC Part 1, assistingminor surgery, joint injections. GPAssistants are required to either hold prior to appointment the GP AssistantCertificate, or to undertake the Certificate if they do not already have thequalification

Main duties of the job

Arrange patient referrals, appointments, tests and follow-ups, both internally and with external hospital and community services. Support clinicians with administrative duties, clinical system input, coding and completion of routine forms for GP approval. Liaise with external agencies under the direction of the Clinical Supervisor and manage clinical post, prioritising correspondence and ensuring relevant information is accurately coded and added to patient records.

Support Long Term Condition recalls and QOF reviews, ensuring patient reviews are coordinated effectively. Where clinically required, prepare patients for appointments, take brief histories and record basic clinical observations. Undertake routine clinical procedures in line with practice protocols, including phlebotomy, blood pressure and pulse checks, ECGs, BMI measurements, health checks, urine testing, LTC reviews and assisting with minor surgery and joint injections, as appropriate to the role.

Support infection prevention and control activities and manage clinical stock, including vaccines and injectables, ensuring adequate supplies are available in clinical rooms.

Build positive working relationships with patients, carers, practice staff, multidisciplinary professionals and external teams to support coordinated care. Act as a point of contact for patient care needs, promoting trust, effective communication and a patient-centred approach that places individual needs at the heart of service delivery.

About us

ConexusHealthcare operates a competency-based approach to development and, whilst notguaranteed, there may be opportunities for the role holder to develop theirskills if they are able to demonstrate the following:

Isable to demonstrate that they have gained significant experience and understandingof the role of GP Assistant, acting as a role model, and is able to work with awide range of service users confidently.

Strivesto understand the service from the users perspective and interacts with themaccordingly.

Operatesconfidently with a full range of service users and strives to understand theservices provided from a service perspective and interacts with themaccordingly.

Islikely to have developed a higher level of knowledge in at least one healtharea, providing input across the PCN on this area

Proactivelysuggests changes to enhance and improve aspects of the service delivery andacts as a role model and advocate for the team and service.

Isable to develop and articulate a clear understanding of the impact of policiesand procedures, systems and processes across the GP Assistant function and isable to provide training and support to others (such as new starters).

Issufficiently experienced to impart their knowledge with limited supervision butwill seek out support on tasks performed less often or on new aspects of therole.

Job responsibilities

For the full Job Description and Person Specification for this role, please see the supporting documents attached.

Person Specification

Attributes

• Recognises when the limits of own competence are exceeded and is able to identify how and from whom to seek support.
• Listens proactively and collaborates with colleagues and wider teams and is able to share learning from their experiences
• Acts with integrity and professionalism at all times and is conscientious and committed to provide a high-quality service.

Experience

• Is able to demonstrate evidence that the role holder is able to meet the core competencies outlined in the above description.
• Experience of clearly communicating with a range of stakeholders, with excellent writing, data entry/IT, Microsoft packages and presentation skills.
• Experience of creating high quality documentation for information and meetings.
• Experience of working positively and productively with colleagues and external stakeholders
• Previous knowledge of working in the NHS or primary care or a similar health and social care setting

Qualifications

• Educated to NVQ level 3 in a relevant subject or equivalent qualification or proven relevant experience.
• Experience of working in a support role either in the health and social care sector or within a customer focused based organisation.
• Evidence of undertaking the relevant GP Assistant training and/or the care certificate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Address

Based at one PCN practice

Requirement to work flexible across the PCN

£25,603 a yearWTE, reflecting expected training and requirements of the role.

Contract

Permanent

Working pattern

Reference number

A0430-26-0053

Job locations

Based at one PCN practice

Requirement to work flexible across the PCN