Pca

CVS Group; Waterlooville; Sur place; GBP 18 000 - 23 000; Plein temps

Avantages offerts par ce poste

Five weeks' annual leave

Staff discount on veterinary bills

Private healthcare

Employee assistance programme

Résumé du poste

CVS Group plc is seeking a Patient Care Assistant (PCA) to join our veterinary team at our UK practice. You will support RVNs and Vets to deliver outstanding patient care, assist in restraint, nursing duties, and help run the front desk when needed.

We value empathy, strong communication, teamwork and a genuine interest in animal welfare; previous experience in animal care is desirable. Right to work in the UK is required.

Qualifications

• Strong empathy and communication skills.
• Ability to work well in a team and adapt to a veterinary environment.
• Commitment to high standards of patient care and welfare.

Responsabilités

• Nursing care to patients
• Assisting Vets and Nurses in restraining animals for treatment
• Cleaning, walking and feeding of patients
• Running internal lab samples and assisting in emergency prep
• Covering front desk duties when required
• Providing excellent customer service and empathy to clients

Connaissances

Empathy

Excellent communication

Teamwork

Patient care

Description du poste

The Patient Care Assistant role is one of the foundations of an outstanding veterinary practice, and as a PCA you will be involved in supporting our team of qualified RVNs and Vets to provide outstanding care to our patients. Some of the duties will include:

• Nursing care to patients
• Assisting Vets and Nurses in restraining animals for treatment
• Cleaning, walking, and feeding of patients
• Preparation of emergency and operating facilities
• General cleaning and maintenance duties
• Running internal lab samples
• Answering emergency calls
• Covering the receptionist desk, including answering queries, booking appointments and taking payments
• An excellent communicator with strong empathy
• Excellent customer service skills and experience in dealing with members of the public
• Experience in animal welfare, including feeding, cleaning, medicating and handling and a high level of understanding of how to meet the welfare needs of animals
• Resilient with the ability to cope with potentially distressing and emotional situations
• A positive attitude and excellent teamwork skills
• Experience in looking after animals in a veterinary environment would be desirable
• CVS Group plc is one of the largest integrated veterinary services providers in the UK encompassing four main business areas; our veterinary practices, diagnostic laboratories, pet crematoria and e-commerce division.

Our success is derived from the passion our people have for animals and for making pets a priority, it's what is at the heart of our work, every day. Take a look at our short film to recognise the remarkable work that our Vets, Nurses, Care Assistants and Receptionists do on the front line every day in the UK: CVS Ode to Veterinary Professionals

• Salary will be in line with the National Minimum Wage
• Generous annual leave entitlement of 5 weeks per year plus Bank Holidays
• Staff discount scheme on Veterinary bills and products
• A range of health benefits including private healthcare
• Employee Assistance Programme and access to over 400 Mental Health First-Aiders
• and more!

Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible.

CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.