Payroll Team Leader – Hybrid, 9‑Month FTC

Sopra Steria; Southampton; Hybrid; GBP 27,000 - 34,000; Full time

Benefits offered by this job

25 days annual leave

Death in service life assurance

Pension

3 days volunteering

5 days carers leave

Job summary

NHS Shared Business Services in Southampton (hybrid) is seeking a Payroll Team Leader with proven experience in leading payroll teams to deliver accurate, compliant services for NHS clients and employees.

You will coach and develop team members, deliver training, monitor performance, and drive improvements in payroll and pension processes while maintaining the highest levels of confidentiality and governance.

Qualifications

• Experience leading, developing and supporting team performance.
• Strong payroll knowledge, including legislation relating to tax and employee contributions.
• Experience ensuring compliance with data protection requirements, internal controls and organisational policies.
• Experience creating and delivering training materials and supporting colleagues with complex payroll processes.

Responsibilities

• Leading, supporting and motivating payroll colleagues to deliver a timely, accurate and high-quality payroll service.
• Delivering training, mentoring and coaching to promote consistent ways of working, strong technical knowledge and excellent customer service.
• Supporting onboarding and development of new team members, carrying out regular one-to-one meetings and contributing to succession planning activities.
• Monitoring team performance, identifying operational risks and supporting effective performance and development plans.
• Driving continuous improvement through the implementation of efficient payroll and pension processes and supporting operational change.
• Ensuring compliance with governance requirements, internal controls, audits, policies and confidentiality standards when handling sensitive personal information.

Skills

Team leadership

Payroll knowledge

Data protection

Payroll training

Organizational skills

Coaching

Job description

NHS Shared Business Services in Southampton (hybrid) is seeking a Payroll Team Leader with proven experience in leading payroll teams to deliver accurate, compliant services for NHS clients and employees.

You will coach and develop team members, deliver training, monitor performance, and drive improvements in payroll and pension processes while maintaining the highest levels of confidentiality and governance.