People Lead (Payroll)

Sopra Steria; Southampton; Hybrid; GBP 27,000 - 34,000; Full time

Benefits offered by this job

25 days annual leave

Death in service life assurance

Pension

3 days volunteering

5 days carers leave

Job summary

NHS Shared Business Services in Southampton (hybrid) is seeking a Payroll Team Leader with proven experience in leading payroll teams to deliver accurate, compliant services for NHS clients and employees.

You will coach and develop team members, deliver training, monitor performance, and drive improvements in payroll and pension processes while maintaining the highest levels of confidentiality and governance.

Qualifications

• Experience leading, developing and supporting team performance.
• Strong payroll knowledge, including legislation relating to tax and employee contributions.
• Experience ensuring compliance with data protection requirements, internal controls and organisational policies.
• Experience creating and delivering training materials and supporting colleagues with complex payroll processes.

Responsibilities

• Leading, supporting and motivating payroll colleagues to deliver a timely, accurate and high-quality payroll service.
• Delivering training, mentoring and coaching to promote consistent ways of working, strong technical knowledge and excellent customer service.
• Supporting onboarding and development of new team members, carrying out regular one-to-one meetings and contributing to succession planning activities.
• Monitoring team performance, identifying operational risks and supporting effective performance and development plans.
• Driving continuous improvement through the implementation of efficient payroll and pension processes and supporting operational change.
• Ensuring compliance with governance requirements, internal controls, audits, policies and confidentiality standards when handling sensitive personal information.

Skills

Team leadership

Payroll knowledge

Data protection

Payroll training

Organizational skills

Coaching

Job description

Are you an experienced payroll professional who enjoys supporting others to develop, improve and succeed?

Join NHS SBS as a Payroll Team Leader and play a key role in leading, coaching and developing a payroll team that delivers a high-quality service to clients and their employees.

As an experienced people leader, you'll be responsible for supporting and motivating colleagues, embedding consistent ways of working and ensuring the team has the skills, knowledge and confidence to provide an accurate, compliant and customer-focused payroll service. You'll work closely with the wider payroll management team to drive continuous improvement, support operational performance and maintain the high standards our clients expect. This is a fantastic opportunity to make a real impact while developing both people and processes in a fast-paced and rewarding environment.

Working closely with the wider payroll management team, you'll support day-to-day operations, deliver training, ensure compliance with required standards and contribute to a positive, customer-focused culture. You'll also have the opportunity to influence processes, improve ways of working and support the ongoing development of the team.

This role is a 9-month fixed-term contract based in Southampton with hybrid working arrangements.

What you'll be doing:

• Leading, supporting and motivating payroll colleagues to deliver a timely, accurate and high-quality payroll service.
• Delivering training, mentoring and coaching to promote consistent ways of working, strong technical knowledge and excellent customer service.
• Supporting the onboarding and development of new team members, carrying out regular one-to-one meetings and contributing to succession planning activities.
• Monitoring team performance, identifying operational risks and supporting effective performance and development plans.
• Driving continuous improvement through the implementation of efficient payroll and pension processes and supporting operational change.
• Ensuring compliance with governance requirements, internal controls, audits, policies and confidentiality standards when handling sensitive personal information.

What you'll bring:

• Experience leading, developing and supporting team performance, training and employee development.
• Strong payroll knowledge, including legislation relating to tax and employee contributions.
• Experience ensuring compliance with data protection requirements, internal controls and organisational policies.
• Experience creating and delivering training materials and supporting colleagues with complex payroll processes.
• Strong organisational skills with the ability to manage competing priorities and maintain high service standards.
• The ability to build positive working relationships and provide effective coaching and support to colleagues.

It would be great if you had:

• Knowledge of payroll terms and conditions within a healthcare environment.
• Experience working with pension schemes and associated payroll processes.
• Knowledge of governance, audit and compliance requirements within a regulated environment.
• Experience supporting payroll system changes, enhancements or process implementation activities.

Employment Type

Full Time, FTC - 9 months

Location:

Southampton with a hybrid working pattern

Security Clearance Level:

DBS

Internal Recruiter:

Rachel

Salary:

Up to £30,500

Benefits:

• 25 days annual leave with the option to buy extra days
• 4 x death in service life assurance
• pension
• 3 days paid volunteering
• 5 days paid carers leave

Loved reading about this job and want to know more about the sector?

NHS Shared Business Services was created by the Department of Health and Social Care to deliver corporate services to the NHS. A unique joint venture with Sopra Steria, a European leader in digital services and software development, we make life easier for NHS employees, patients, and suppliers, and deliver value for money to the taxpayer.

Proud members of the NHS family, we provide finance and accounting, digital, procurement and workforce services to more than half the NHS in England, and our solutions are underpinned by cutting-edge technologies and our teams' expertise, in-depth understanding of the NHS, and commitment to service excellence.

We share common values and unity of purpose with the rest of the NHS family, are committed to being a force for good, and are dedicated and empowered to act responsibly and sustainably at organisational, team and individual level.

Would you like to join us on our journey?

We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.

We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role.