Payroll Team Leader

TN United Kingdom; Norwich; Hybrid; GBP 30,000 - 50,000; Part time

Job summary

An established industry player is seeking a Payroll Team Leader to join their dynamic team in Norwich. This role offers the opportunity to lead a talented payroll team, ensuring compliance and delivering exceptional service to clients. You will be responsible for managing holiday planning, conducting training sessions, and maintaining strong client relationships. With flexible hybrid work arrangements and a focus on employee wellbeing, this position is perfect for those looking to make a significant impact in a supportive environment. Join a forward-thinking organization that values your expertise and offers numerous benefits, including subsidized gym memberships and study support.

Benefits

Flexible Work Arrangements

Subsidised Gym Membership

Pension Scheme

Free Parking

Death in Service Cover

Salary Sacrifice Scheme

Study Support

Performance-Related Bonuses

Emphasis on Employee Wellbeing

Qualifications

• Experienced Payroller with knowledge of payroll regulations and calculations.
• Ability to manage client relationships and team dynamics effectively.

Responsibilities

• Oversee payroll team and ensure high service delivery standards.
• Manage client expectations and maintain compliance with payroll regulations.

Skills

Payroll Services

Payroll Calculations

Statutory Payments

Payroll Software

Excel Proficiency

Attention to Detail

Communication Skills

Organisational Skills

Team Collaboration

Tools

Payroll Software

Microsoft Excel

Job description

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A growing, professional services organisation is looking for a talented and experienced Payroll Team Leader to join their team based in modern offices in Norwich, with free parking.

Our client

This award-winning business provides training, marketing, support, and financial services. They pride themselves on delivering exceptional client experiences with smart solutions for payroll, accountancy, tax, and related financial services. The payroll team supports a network of accountants while also developing a direct-to-market service.

The Role

As the Payroll Team Leader, you will play a pivotal role in overseeing and supporting the payroll team, managing holiday planning, maintaining client relationships, and ensuring high standards in service delivery. This position involves leadership, client-facing responsibilities, and a variety of administrative tasks, including:

• Leading and supporting payroll team members.
• Delivering training sessions and maintaining resources.
• Managing client and franchisee expectations, communications, and related tasks.
• Providing appraisals, 1-to-1 reviews, and team guidance.
• Ensuring adherence to compliance and legislative updates, including GDPR and payroll regulations.
• Supervising annual tasks like the P11D process.

To be successful

You will be an experienced Payroller, who can work independently with the confidence to engage with clients and colleagues. Essential skills include:

• Recent experience in payroll services, ideally in an outsourced environment.
• Solid knowledge of payroll calculations, statutory payments, and relevant legislation.
• Proficiency in payroll software and Excel.
• Excellent attention to detail, communication, and organisational skills.
• Experience managing multiple cases and team collaboration.

Salary and benefits

• Flexible, hybrid work arrangements with part-time options available.
• Subsidised gym membership
• Pension scheme
• Free parking
• Death in Service Cover
• Salary sacrifice scheme
• Study support, regular training, and performance-related bonuses.
• Emphasis on employee wellbeing with no habitual overtime or weekend work.