Payroll SaaS Implementation Consultant

IRIS Software Group; United Kingdom; Remote; GBP 45,000 - 65,000; Full time

Job summary

IRIS Software Group is seeking an Implementation Consultant with hands-on payroll experience to help customers implement our SaaS payroll solutions. You will manage payroll software implementations, understand payroll processes, configure setups and support data migrations and go-lives.

You will work directly with customers, translating requirements into software configurations, APIs, ETL tasks and testing, while delivering training and ongoing support. Travel to client sites may be required.

Qualifications

• Hands-on payroll experience and understanding of payroll processes – essential
• Experience in SaaS/software implementation, onboarding or technical consulting
• Experience working directly with customers to understand requirements and implement solutions
• Experience with payroll software or systems
• Understanding of software configuration, workflows and integrations
• Experience with APIs, ETL, data migration or data transformation
• Confidence managing several customers, projects or priorities
• Ability to explain software and technical information in simple terms
• Experience with Salesforce, Jira, Confluence or similar tools would be useful

Responsibilities

• Manage payroll software implementations for new and existing customers
• Understand customers’ payroll processes and requirements and translate these into the right software setup
• Configure SaaS products, workflows and customer-specific requirements
• Support payroll data migration, integrations and testing
• Work with APIs, ETL processes and data transformation where required
• Guide customers through user acceptance testing and readiness for go-live
• Deliver training and explain software clearly to customers
• Support customers during go-live and their transition into ongoing support
• Manage multiple customer projects and priorities at the same time
• Work with Sales, Product, Engineering and Customer Success to resolve issues and deliver successful outcomes
• Keep customers informed about progress, timelines, risks and issues
• Travel to customer sites when required.

Skills

Payroll experience

SaaS implementation

Customer-facing

APIs ETL

Data migration

Project management

Tools

Salesforce

Jira

Confluence

Job description

IRIS Software Group is seeking an Implementation Consultant with hands-on payroll experience to help customers implement our SaaS payroll solutions. You will manage payroll software implementations, understand payroll processes, configure setups and support data migrations and go-lives.

You will work directly with customers, translating requirements into software configurations, APIs, ETL tasks and testing, while delivering training and ongoing support. Travel to client sites may be required.