Payroll Implementation Lead — SaaS Go-Live & Data Migration

IRIS Software Group; United Kingdom; Remote; GBP 45,000 - 65,000; Full time

Job summary

IRIS Software Group is seeking an Implementation Consultant with hands-on payroll experience to help customers implement our SaaS payroll solutions. You will take clients from requirements through configuration, data migration, testing, training and go-live.

You will work directly with customers, understand payroll processes, configure workflows, manage data migrations and guide users through UAT and go-live, collaborating with Sales, Product and Engineering to ensure successful outcomes.

Qualifications

• Hands-on payroll experience and a good understanding of payroll processes – essential.
• Experience in SaaS/software implementation, onboarding or technical consulting.
• Experience working directly with customers to understand requirements and implement solutions.
• Experience with payroll software or systems.
• Understanding of software configuration, workflows and integrations.
• Experience with APIs, ETL, data migration or data transformation.
• Confidence managing several customers, projects or priorities.
• Ability to explain software and technical information in simple terms.
• Experience with Salesforce, Jira, Confluence or similar tools would be useful.

Responsibilities

• Manage payroll software implementations for new and existing customers.
• Understand customers’ payroll processes and requirements and translate these into software setup.
• Configure SaaS products, workflows and customer-specific requirements.
• Support payroll data migration, integrations and testing.
• Work with APIs, ETL processes and data transformation where required.
• Guide customers through user acceptance testing and readiness for go-live.
• Deliver training and explain software clearly to customers.
• Support customers during go-live and their transition into ongoing support.
• Manage multiple customer projects and priorities at the same time.
• Work with Sales, Product, Engineering and Customer Success to resolve issues and deliver successful outcomes.

Skills

Payroll experience

SaaS implementation

Customer-facing

API & data migration

Tools

Salesforce

Jira

Confluence

Job description

IRIS Software Group is seeking an Implementation Consultant with hands-on payroll experience to help customers implement our SaaS payroll solutions. You will take clients from requirements through configuration, data migration, testing, training and go-live.

You will work directly with customers, understand payroll processes, configure workflows, manage data migrations and guide users through UAT and go-live, collaborating with Sales, Product and Engineering to ensure successful outcomes.