Payroll Officer

East Suffolk and North Essex NHS Foundation Trust; Colchester, Ipswich; Hybrid; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Hybrid working

Job summary

East Suffolk and North Essex NHS Foundation Trust is seeking a Payroll Officer to join the Payroll and Pension Team. You will provide a full end-to-end payroll service, ensuring accuracy and timeliness for thousands of employees, with a flexible/hybrid working pattern and a minimum of two days on-site.

You will work autonomously, resolve pay queries, collaborate with finance colleagues, and contribute to service improvements.

Qualifications

• GCSE grade 5/C or equivalent in English and Maths; relevant experience to degree level; NVQ level 3 in administration/secretarial or equivalent
• Degree in Business Studies

Responsibilities

• Maintain accurate payroll records for all employees
• Routinely investigate issues and implement solutions
• Respond to pay-related queries including parental leave, overpayments and underpayments
• Collaborate with payroll, pension and wider finance teams to deliver high service standards

Skills

Payroll experience

Microsoft Office

Communication

Autonomy

Teamwork

Education

GCSE English/Math

NVQ 3 in administration/secretarial

Degree in Business Studies

Tools

ESR

Selenity

Electronic Expenses

Job description

East Suffolk and North Essex NHS Foundation Trust

Payroll Officer

The closing date is 13 November 2026

Are you someone who enjoys working as part of a progressive and proactive team? Do you consistently deliver great customer service and attention to detail?Our Payroll and Pension Team is going through an exciting time of change as we increase our service provision.Spanning ESNEFTs two acute sites, community sites and services, you will play a crucial role in providing a full end-to-end payroll service aligning to our commitment to do it once, do it right.You will bring a motivated, approachable, enthusiastic and proactive attitude and will be instrumental in delivering a consistent, supportive and trusted service at all times to our valued employees.We welcome applications from individuals wanting flexible and/or hybrid working; there is, however, a requirement that the successful candidates will work a minimum of 2 days on-site.

Main duties of the job

Be an active participant in the departments bitesize training sessions provided to managers and employees across the Trust.Work independently, with a high level of autonomy, initiative and freedom to act.Maintain accurate payroll records for all employeesManage, prioritise, plan and organise own time using extensive knowledge, skills and experienceRoutinely investigate a variety of issues, propose and implement solutionsActively support employees with pay related queries including parental leave pay, overpayments and underpaymentsWorking closely with payroll and pension colleagues and wider finance colleagues to deliver a high standard of service at all times

About us

We are one of the largest NHS organisation in the region, employing over 12,000 staff. We deliver care from two main hospitals in Colchester & Ipswich, six community hospitals, clinics and patient's homes.Our scale provides exciting opportunities for development, innovation, research, education and training.Talk to us about our range of flexible working opportunities, apprenticeships and staff benefitsEquality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of ESNEFTs core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, procedures and in its practices and to foster positive work relationships. The EDI Agenda reflects the Trust values of Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan and Staff Standards, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

Job responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Please contact

Holly Warner

Job title

Payroll Manager

Email address

[e-mail]

Person Specification

Qualifications

• GCSE grade 5/C or equivalent in English and Maths Relevant experience to degree level NVQ level 3 in administration/secretarial or equivalent
• Degree in Business Studies

Experience

• Previous administrative role Working collaboratively as part of a team Advanced IT Systems including - Microsoft Office Experience of communicating with a range of people both within and external to the organisation Experience of dealing with non-routine administrative matters Experience working with in a large Payroll Team ESR experience
• NHS Payroll experience Selenity/Electronic Expenses experience Experience within relevant work area Experience of working with members of the public Supervision/co-ordination of other team members Project management Working autonomously

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

East Suffolk and North Essex NHS Foundation Trust