Payroll & Data Coordinator

Arm; Greater London; On-site; GBP 28,000 - 31,000; Part time

Job summary

Arm in London is seeking an organised NPL Advisor to join a busy team on a temporary contract until 27 March 2027. The role starts ASAP and pays 159.31 Umbrella per day.

You will support contractors and managers with timesheets, payroll and general queries, ensuring data accuracy and meeting deadlines. Responsibilities include handling queries by phone/email, assisting payroll/processes, and performing quality checks.

Qualifications

• Previous administrative experience in a busy, fast-paced environment.
• Good understanding of timesheet processing; payroll experience would be beneficial.
• Strong attention to detail and excellent numeracy skills.
• Excellent communication and customer service skills, both written and verbal.
• Able to manage competing priorities, work to tight deadlines and remain calm under pressure.
• Proactive, self-motivated and willing to get involved and support the wider team.
• Strong organisational and problem-solving skills.
• Confident working both independently and as part of a collaborative team.
• Experience using Microsoft Word and Excel.

Responsibilities

• Manage and respond to contractor and manager queries via email and telephone.
• Support a team inbox, providing guidance on payroll, timesheets and general enquiries.
• Process and resolve timesheet issues accurately and within required deadlines.
• Assist with reporting, management information and data collation.
• Carry out quality assurance checks to ensure data is accurate.
• Support contract end dates and extensions, liaising with relevant stakeholders.
• Communicate early timesheet deadlines to the business and suppliers.
• Support the wider team with administrative and process-related activities.
• Identify and resolve issues proactively, using your own initiative.
• Provide a high standard of customer service to contractors, managers and internal stakeholders.

Skills

Administrative experience

Attention to detail

Communication skills

Time management

Problem solving

Organisational skills

Microsoft Word

Microsoft Excel

Tools

SAP

XMS

Job description

Location: London
Contract: Temporary contract until 27 March 2027
Rate: 159.31 Umbrella per day
Start: ASAP

We are looking for an organised and detail-focused NPL Advisor to join a busy, collaborative team. This is a fast-paced role where you will support contractors and managers with timesheet, payroll and general queries, while ensuring processes and data are accurate and deadlines are consistently met.

Key Responsibilities

• Manage and respond to contractor and manager queries via email and telephone.
• Support a team inbox, providing guidance on payroll, timesheets and general enquiries.
• Process and resolve timesheet issues accurately and within required deadlines.
• Assist with reporting, management information and data collation.
• Carry out quality assurance checks to ensure data is accurate.
• Support contract end dates and extensions, liaising with relevant stakeholders.
• Communicate early timesheet deadlines to the business and suppliers.
• Support the wider team with administrative and process-related activities.
• Identify and resolve issues proactively, using your own initiative.
• Provide a high standard of customer service to contractors, managers and internal stakeholders.

About You

• Previous administrative experience in a busy, fast-paced environment.
• Good understanding of timesheet processing; payroll experience would be beneficial.
• Strong attention to detail and excellent numeracy skills.
• Excellent communication and customer service skills, both written and verbal.
• Able to manage competing priorities, work to tight deadlines and remain calm under pressure.
• Proactive, self-motivated and willing to get involved and support the wider team.
• Strong organisational and problem-solving skills.
• Confident working both independently and as part of a collaborative team.
• Experience using Microsoft Word and Excel.

Essential Excel Skills

Candidates must have intermediate Excel skills. You will be expected to demonstrate knowledge of:

• VLOOKUP
• Pivot Tables
• Cell formatting
• Data validation
• SUM, AVERAGE, COUNT, MIN and MAX
• SUMIF / SUMIFS
• COUNTIF / COUNTIFS

Excel knowledge will be tested as part of the interview process, so candidates must be genuinely confident using these functions rather than having only basic spreadsheet experience.

Desirable: Experience using SAP and XMS.