Senior Payroll Administrator

The PEGroup; Croydon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A Payroll Services Company in Croydon is looking for a detail-oriented individual to join the contractor payroll team. The role involves timely data entry, managing payroll queries, and providing excellent customer service. While experience in payroll is preferred, full training will be provided. Candidates must have strong Microsoft Office skills, the ability to work under pressure, and exceptional communication skills. This is a full-time, permanent position with opportunities for growth and development.

Qualifications

• Strong Microsoft Office skills.
• Proven high volume data entry and customer service skills.
• Experience in payroll preferred (3 years).

Responsibilities

• Ensure timely and accurate timesheet entry and data handling.
• Meet weekly payroll deadlines.
• Validate and process expense claims.
• Manage payroll queries from different worker types.
• Provide internal customer service to branch administrators.

Skills

Microsoft Office skills

High volume data entry

Customer service skills

Ability to build relationships

Excellent communication

Job description

Overview

We’re looking for someone with an eye for detail to join our contractor payroll team, supporting our contractor workforce.

The right person may have experience within payroll, however it is not essential as full training is given. You’ll need to have excellent data entry and customer service skills, this is to accurately deliver weekly and monthly payroll service to workers in a professional and timely manner.

About Us

We are a dedicated Payroll Service that provides contractors, freelancers and high earners with that piece of mind that we are working hard so they can enjoy more of what they earn. Our Umbrella options provide or clients with a trustworthy service that ensures to help you choose the best solution for your circumstances, working together to drive continuous improvement and innovation.

This is why it is important to us that every person is given the opportunity to grow and develop their own capability. Our company values of care, transparency, integrity, accountability, professionalism and commerciality guide us every day.

Key Responsibilities

• Timely and accurate timesheet entry, data handling from a variety of sources and formats
• Ensuring weekly deadlines are met
• Expenses validating and processing
• Conducting full checking procedures
• Payment file creation and checking
• Ownership of payroll queries from PAYE workers, Ltd Companies, Umbrella companies and CIS Workers
• Be a point of contact for The Simple Umbrella’s branch administrators, providing a high level of internal customer service

What we’re looking for

• Strong Microsoft Office skills and the ability to work across multiple systems
• Excellent, proven, high volume data entry and customer services skills
• Ability to remain calm whilst under pressure
• Ability to build relationships at all levels
• Ability to work under own initiative
• Excellent communication with all internal and external stakeholders
• Team player, proud to be part of the Group support office

Job Types: Full-time, Permanent

Ability to commute/relocate: Croydon CR0 2LX: reliably commute or plan to relocate before starting work (required)

Experience: Payroll: 3 years (preferred)