Payroll & Client Services Specialist (Care) - Hybrid

Tate; Potters Bar; Hybrid; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Hybrid working

34-hour week

20 days annual leave + Bank Holidays

Life Assurance at 3x annual salary

Private Health Insurance after 2 years

Well-being app 24/7 access

Office dog on site

Job summary

Tate in Potters Bar is hiring a Payroll & Client Services Administrator to join our team. This hybrid role offers a 34-hour week with a starting salary of £28,288 and a probationary salary review, in a supportive care services environment.

You will handle payroll, client liaison and financial processing while assisting carers and service users across the UK. Training is provided to ensure accurate, empathetic service delivery.

Qualifications

• Experience with Direct Payments, Personal Health Budgets or Personal Budgets in social care or healthcare.
• Administration, payroll or finance experience within social care or healthcare settings.
• Strong organisation and communication skills.

Responsibilities

• Processing payroll and payment-related administration
• Maintaining accurate client and financial records
• Responding to telephone and email enquiries
• Supporting carers and service users with payroll and payment queries
• Updating systems and documentation
• Ensuring information is processed accurately and efficiently
• Working collaboratively with colleagues to manage workloads and deadlines

Job description

Tate in Potters Bar is hiring a Payroll & Client Services Administrator to join our team. This hybrid role offers a 34-hour week with a starting salary of £28,288 and a probationary salary review, in a supportive care services environment.

You will handle payroll, client liaison and financial processing while assisting carers and service users across the UK. Training is provided to ensure accurate, empathetic service delivery.