Payroll and Pensions Co-Ordinator

Portfolio Payroll Limited; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

Portfolio Payroll Limited is seeking a Payroll and Pensions Administrator to join a knowledgeable and supportive payroll team. You will work with the Payroll and Pensions Manager to ensure staff are paid accurately and on time, using available tools and resources to meet stakeholder needs and comply with legal matters.

You will coordinate end-to-end payroll and pensions administration and related activities, contributing to a cost-effective and efficient service.

Qualifications

• Experience in payroll or pensions administration.
• Excellent numerical and data entry skills.
• Strong IT skills with MS Office.
• Excellent communication and customer service.
• Willingness to visit service locations.

Responsibilities

• Take ownership of payroll and pensions admin tasks and be the point of contact for enquiries; proactively resolve issues.
• Support payroll and pensions admin processes using the database/system; coordinate with relevant departments for resolution.
• Ensure timely delivery of accurate payroll services to employees and subsidiaries.
• Act as the first point of contact to employees for Payroll and Pensions.
• Ensure adaptations are processed promptly.
• Support colleagues to ensure correct payments, reports and returns to HMRC, pension providers and others.
• Ensure internal policies and processes are followed across workflows.
• Collaborate with internal functions to ensure consistency of information and processes.
• Maintain timely data and reporting across databases to fit business needs.
• Other duties as required within capability.

Skills

Payroll administration

Customer support

Numerical administration

Microsoft Word

Microsoft Excel

Outlook

Attention to detail

Tools

Payroll software

Job description

This is a new opportunity for a Payroll and Pensions Administrator to join this knowledgeable and supportive payroll team!

You will work closely with the Payroll and Pensions Manager, to work to ensure their staff are paid efficiently and accurately, on time.

You will utilise the tools and resources available to ensure the needs of all their stakeholders and comply with legal matters.

You will co-ordinate effective and efficient end-to-end payroll and pensions administration, plus any additional relevant activity, ensuring a cost-effective and efficient service.

The Payroll and Pensions team is currently the Payroll and Pensions Manager, who you will be reporting into.

KEY RESPONSIBILITIES

• Take ownership of administrative tasks in the payroll and pensions process, be the point of contact for enquiries in this area, and proactively resolve, signpost, or seek support on any issues or challenges which may arise.
• Support the administrative process of payroll and pensions, including with the database/system, ensure that any problems are identified with the relevant departments for effective resolution.
• Support timely delivery of accurate payroll services to all employees within the organisation and our subsidiaries.
• Act as the first point of contact to employees for the Payroll and Pensions team.
• Ensure the process for all adaptations are carried out in a timely manner.
• Support relevant colleagues to ensure the correct payments, reports, and returns are made to HMRC, pension providers, and other bodies.
• Ensure internal policies and processes are followed across all workflows, seeking support where challenges arise from colleagues.
• Work in collaboration with functions within the organisation to ensure consistency of information and process.
• Ensure all data and reporting is updated in a timely manner across the relevant databases on a regular basis and fit the needs of the business.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.

What we are looking for:

• Experience in a similar role, taking on similar responsibilities in payroll capacity
• Experience in providing a high level of quality administration and customer support
• Experience of providing a high level of numerical administration and communications, commensurate to the level of the role
• IT Proficiency, ability to learn new software programs, competent knowledge in Microsoft, including Word, Excel, and Outlook
• Ability and willingness to attend regular visits to our different service locations
• Working knowledge and understanding of payroll, pensions and other relevant laws and external policies commensurate to the level of the role.

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