Payroll and Pensions Co-Ordinator

Portfolio Credit Control; Greater London; On-site; GBP 28,000 - 36,000; Full time

Job summary

Portfolio Credit Control is seeking a Payroll and Pensions Administrator to join a knowledgeable payroll team in Greater London. You will work closely with the Payroll and Pensions Manager to ensure staff are paid accurately and on time, while complying with legal requirements and internal policies.

You will coordinate end-to-end payroll and pensions administration, support system processes, and provide high-quality administrative and customer support to stakeholders across the organisation.

Qualifications

• Experience in payroll and pensions administration.
• Strong numerical and data accuracy skills.
• Proficiency with Microsoft Office Suite (Word/Excel/Outlook).

Responsibilities

• Take ownership of payroll and pensions administrative tasks and act as contact for enquiries.
• Support payroll system processes and ensure timely, accurate payroll delivery.
• Liaise with HR, finance, and external bodies (HMRC, pension providers).
• Ensure data and reporting is updated across databases.
• Attend regular visits to service locations as required.

Skills

Payroll administration

Pensions administration

Microsoft Word/Excel/Outlook

Education

GCSEs or equivalent

Tools

Payroll software

Payroll databases

Job description

This is a new opportunity for a Payroll and Pensions Administrator to join this knowledgeable and supportive payroll team!

You will work closely with the Payroll and Pensions Manager, to work to ensure their staff are paid efficiently and accurately, on time.

You will utilise the tools and resources available to ensure the needs of all their stakeholders and comply with legal matters.

You will co-ordinate effective and efficient end-to-end payroll and pensions administration, plus any additional relevant activity, ensuring a cost-effective and efficient service.

The Payroll and Pensions team is currently the Payroll and Pensions Manager, who you will be reporting into.

KEY RESPONSIBILITIES

• Take ownership of administrative tasks in the payroll and pensions process, be the point of contact for enquiries in this area, and proactively resolve, signpost, or seek support on any issues or challenges which may arise.
• Support the administrative process of payroll and pensions, including with the database/system, ensure that any problems are identified with the relevant departments for effective resolution.
• Support timely delivery of accurate payroll services to all employees within the organisation and our subsidiaries.
• Act as the first point of contact to employees for the Payroll and Pensions team.
• Ensure the process for all adaptations are carried out in a timely manner.
• Support relevant colleagues to ensure the correct payments, reports, and returns are made to HMRC, pension providers, and other bodies.
• Ensure internal policies and processes are followed across all workflows, seeking support where challenges arise from colleagues.
• Work in collaboration with functions within the organisation to ensure consistency of information and process.
• Ensure all data and reporting is updated in a timely manner across the relevant databases on a regular basis and fit the needs of the business.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.

What we are looking for:

• Experience in a similar role, taking on similar responsibilities in payroll capacity
• Experience in providing a high level of quality administration and customer support
• Experience of providing a high level of numerical administration and communications, commensurate to the level of the role
• IT Proficiency, ability to learn new software programs, competent knowledge in Microsoft, including Word, Excel, and Outlook
• Ability and willingness to attend regular visits to our different service locations
• Working knowledge and understanding of payroll, pensions and other relevant laws and external policies commensurate to the level of the role.

Non- Essentials

• Experience in a similar size organisation with a complex payroll delivered in house

• Ability to make commercially and value-driven balanced decisions, including the use of data to make decisions and reports

• Knowledge of the education sector

52179LW

INDPAY