Payroll Administrator (Hybrid) – Customer‑Focused

Matchtech; Amesbury; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

Collaborative team environment

Career development opportunities

Job summary

Matchtech is seeking a Payroll Administrator to join our Employee Services team. You will provide first-line payroll support, process multiple payrolls accurately and on time, and maintain confidential data with GDPR-compliant practices.

You will collaborate with employees, managers, and third-party providers, ensuring excellent customer service, strong attention to detail, and adherence to HMRC regulations and deadlines in a fast-paced environment.

Qualifications

• Experience as Payroll Administrator or similar role.
• Knowledge of HMRC regulations and payroll compliance.
• Experience handling payroll queries with strong customer service.

Responsibilities

• Provide first-line payroll support via phone, email and helpdesk.
• Deliver high standard of customer service for payroll enquiries.
• Administer and process payroll across multiple payrolls.
• Ensure payroll data is accurate and deadlines are met.
• Maintain compliance with HMRC regulations and GDPR requirements.
• Handle confidential employee information with care.
• Support resolution of payroll discrepancies and queries.
• Liaise with third-party providers (pensions, payroll organisations).
• Maintain payroll records and documentation.
• Assist with payroll reporting and administrative tasks.

Skills

Payroll processing

Customer service

Attention to detail

Excel

Communication

Deadline management

HMRC compliance

GDPR compliance

Payroll systems

Tools

Payroll software

Job description

Matchtech is seeking a Payroll Administrator to join our Employee Services team. You will provide first-line payroll support, process multiple payrolls accurately and on time, and maintain confidential data with GDPR-compliant practices.

You will collaborate with employees, managers, and third-party providers, ensuring excellent customer service, strong attention to detail, and adherence to HMRC regulations and deadlines in a fast-paced environment.