Payroll Administrator

Pro‑Recruitment Group; Poole; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Hybrid working model

Health cash plan

Discounted gym, pool and studio

Additional annual leave option

One volunteering day

Electric vehicle lease scheme

Recognition gifts for career/family

Wellbeing webinars

Supportive team

Company-wide social events

Job summary

Pro‑Recruitment Group is seeking a Payroll Administrator in Poole. The role supports delivering accurate payroll services to a diverse client portfolio, with a focus on Care Homes. Hybrid working is available and the salary ranges from £25,000 to £30,000 per year.

You will process payrolls, onboard clients, stay updated on payroll legislation, liaise with HMRC, and act as the main contact for your client portfolio, ensuring accuracy and timely delivery.

Qualifications

• Strong working knowledge of payroll legislation and its practical application.
• Previous experience processing payrolls and managing a portfolio of clients. Experience of working with Care Homes would be advantageous.
• A client-focused approach, with the ability to build and maintain professional relationships.
• Excellent organisational skills and the ability to manage competing priorities and strict deadlines.
• The confidence to work independently while contributing positively to a wider team.
• Good IT skills, including proficiency in Microsoft Word, Outlook and Excel.

Responsibilities

• Process a varied portfolio of client payrolls accurately and efficiently, ensuring all deadlines are met.
• Onboard new client payrolls, ensuring data is accurate, complete and set up effectively.
• Keep up to date with payroll legislation and ensure changes are implemented correctly.
• Liaise with HMRC regarding employer payments and payroll-related queries.
• Act as the main point of contact for a designated portfolio of clients, building and maintaining strong working relationships.
• Respond to client queries promptly, professionally and accurately, within agreed timescales.
• Manage and prioritise workloads independently to meet client requirements and business deadlines.
• Identify opportunities to improve payroll processes, increase efficiency and enhance the client experience.
• Work collaboratively with colleagues, sharing knowledge and providing support where needed.
• Maintain a professional, proactive approach while ensuring high standards of accuracy, compliance and service delivery.

Job description

Payroll Administrator

Poole

£25,000 - £30,000

We are seeking an organised, detail-oriented Payroll Administrator to join a professional payroll team, supporting the accurate and timely delivery of payroll services to a diverse portfolio of clients, including a strong focus on Care Homes.

You will be responsible for processing payrolls, managing client relationships and ensuring all payroll activities are completed accurately and within agreed deadlines.

What's great about this Payroll Administrator role?

• Hybrid working model.
• Health cash plan, including cover for dependents
• Discounted gym, pool and studio memberships
• Option to purchase additional annual leave
• One paid volunteering day per year
• Electric vehicle lease scheme, subject to eligibility
• Recognition gifts for key career and family milestones
• Wellbeing webinars
• Supportive and friendly team
• Exciting company wide social events

Your role as a Payroll Administrator:

• Process a varied portfolio of client payrolls accurately and efficiently, ensuring all deadlines are met.
• Onboard new client payrolls, ensuring data is accurate, complete and set up effectively.
• Keep up to date with payroll legislation and ensure changes are implemented correctly.
• Liaise with HMRC regarding employer payments and payroll-related queries.
• Act as the main point of contact for a designated portfolio of clients, building and maintaining strong working relationships.
• Respond to client queries promptly, professionally and accurately, within agreed timescales.
• Manage and prioritise workloads independently to meet client requirements and business deadlines.
• Identify opportunities to improve payroll processes, increase efficiency and enhance the client experience.
• Work collaboratively with colleagues, sharing knowledge and providing support where needed.
• Maintain a professional, proactive approach while ensuring high standards of accuracy, compliance and service delivery.

What you'll need to succeed:

• Strong working knowledge of payroll legislation and its practical application.
• Previous experience processing payrolls and managing a portfolio of clients. Experience of working with Care Homes would be advantageous.
• A client-focused approach, with the ability to build and maintain professional relationships.
• Excellent organisational skills and the ability to manage competing priorities and strict deadlines.
• The confidence to work independently while contributing positively to a wider team.
• Good IT skills, including proficiency in Microsoft Word, Outlook and Excel.

This is an excellent opportunity for someone with a strong understanding of payroll legislation and experience managing client payrolls, who takes pride in delivering exceptional customer service.

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.