Payroll Administrator

Pro‑Recruitment Group; Torquay; Hybrid; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Hybrid work

Health plan

Gym discounts

Extra annual leave

Volunteer day

EV lease

Milestone gifts

Wellbeing webinars

Social events

Supportive team

Job summary

Pro‑Recruitment Group in Torquay is seeking a Payroll Administrator to support a professional payroll team and deliver accurate payroll services for a diverse client portfolio, with a strong focus on hospitality.

You will process payrolls, onboard new clients, ensure compliance with payroll legislation, and liaise with HMRC while building solid client relationships. The role offers hybrid working and a range of benefits and wellbeing initiatives.

Qualifications

• Strong knowledge of payroll legislation and its practical application.
• Experience processing payrolls for multiple clients.
• Excellent attention to detail and numeracy.
• Strong verbal and written communication skills.
• A client-focused approach with relationship-building.
• Excellent organisational skills to meet deadlines.
• Ability to work independently while contributing to a team.
• Good IT skills including Word, Outlook and Excel.
• Methodical, organised and proactive workload management.
• Polite, professional manner when dealing with clients and stakeholders.

Responsibilities

• Process a varied portfolio of client payrolls accurately and efficiently, ensuring deadlines are met.
• Onboard new client payrolls, ensuring data is accurate and set up correctly.
• Keep up to date with payroll legislation and implement changes accurately.
• Liaise with HMRC regarding employer payments and payroll queries.
• Act as main contact for designated portfolio, building strong client relationships.
• Respond to client queries promptly and professionally within timescales.
• Manage workloads independently to meet client requirements and deadlines.
• Identify opportunities to improve payroll processes and efficiency.
• Collaborate with colleagues, sharing knowledge and providing support.

Skills

Payroll legislation

Payroll processing

Attention to detail

Communication skills

Client relationship management

Organisational skills

Independent working

IT skills: Word/Outlook/Excel

Problem-solving

Polite and professional manner

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

Payroll Administrator

Torquay

£25,000 - £30,000

We are seeking an organised, detail-oriented Payroll Administrator to join a professional payroll team, supporting the accurate and timely delivery of payroll services to a diverse portfolio of clients, including a strong focus on the Hospitality sector.

You will be responsible for processing payrolls, managing client relationships and ensuring all payroll activities are completed accurately and within agreed deadlines.

What's great about this Payroll Administrator role?

• Hybrid working model.
• Health cash plan, including cover for dependents
• Discounted gym, pool and studio memberships
• Option to purchase additional annual leave
• One paid volunteering day per year
• Electric vehicle lease scheme, subject to eligibility
• Recognition gifts for key career and family milestones
• Wellbeing webinars
• Supportive and friendly team
• Exciting company wide social events

Your role as a Payroll Administrator:

• Process a varied portfolio of client payrolls accurately and efficiently, ensuring all deadlines are met.
• Onboard new client payrolls, ensuring data is accurate, complete and set up effectively.
• Keep up to date with payroll legislation and ensure changes are implemented correctly.
• Liaise with HMRC regarding employer payments and payroll-related queries.
• Act as the main point of contact for a designated portfolio of clients, building and maintaining strong working relationships.
• Respond to client queries promptly, professionally and accurately, within agreed timescales.
• Manage and prioritise workloads independently to meet client requirements and business deadlines.
• Identify opportunities to improve payroll processes, increase efficiency and enhance the client experience.
• Work collaboratively with colleagues, sharing knowledge and providing support where needed.

  What you'll need to succeed:

  • Strong working knowledge of payroll legislation and its practical application.
  • Previous experience processing payrolls and managing a portfolio of clients.
  • Excellent attention to detail, accuracy and numeracy skills.
  • Strong verbal and written communication skills.
  • A client-focused approach, with the ability to build and maintain professional relationships.
  • Excellent organisational skills and the ability to manage competing priorities and strict deadlines.
  • The confidence to work independently while contributing positively to a wider team.
  • Good IT skills, including proficiency in Microsoft Word, Outlook and Excel.
  • A methodical, organised and proactive approach to problem-solving and workload management.
  • A polite, professional manner when dealing with a wide range of clients and stakeholders.

  As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.