Payout & Compliance Coordinator

Paragon Banking Group PLC; Southampton; Hybrid; GBP 28,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

Pension plan

Share Save scheme

Wellbeing resources

Volunteer days

Job summary

Paragon Banking Group PLC is seeking an experienced Payout Coordinator to support its payout operations in the UK. You will ensure accurate, compliant documentation and timely processing of applications while collaborating with sales, customer service and external partners to drive a smooth customer journey.

The role offers hybrid working with office and home-based days, a focus on wellbeing, diversity and inclusion, and opportunities to grow within a forward‑looking, customer‑centric bank.

Qualifications

• Excellent written and oral communication skills.
• Ability to build relationships with staff across departments and with Introducers, Customers and Suppliers.
• Strong organisational skills and ability to prioritise in a fast paced environment.
• Capable of multitasking and managing several applications to meet KPIs.
• Strong knowledge of Paragon's policies, data protection regulation and treating customers fairly.

Responsibilities

• Take ownership of payout-related applications and manage multiple tasks simultaneously.
• Liaise with internal teams and external parties to ensure accurate documentation and timely processing.
• Maintain high standards of customer care and compliance with AML/KYC requirements.

Skills

Communication skills

Relationship building

Organisational skills

Multitasking

Policy knowledge

Job description

Paragon Banking Group PLC is seeking an experienced Payout Coordinator to support its payout operations in the UK. You will ensure accurate, compliant documentation and timely processing of applications while collaborating with sales, customer service and external partners to drive a smooth customer journey.

The role offers hybrid working with office and home-based days, a focus on wellbeing, diversity and inclusion, and opportunities to grow within a forward‑looking, customer‑centric bank.